Selling your Samsung Galaxy S10e

It's that time again to upgrade your phone, but what do you do with your old phone? If you're looking to sell your used Galaxy S10e, then you're in the right place. You might find a few options for selling your smartphone on bidding sites or other marketplaces, but Back Market will work with you to get a quick offer and make sure the process is hassle free. 

How do I sell my old Samsung Galaxy S10e?

Getting the right site to sell your used phone can, at times, be a pain as you deal with finding the right potential buyer for the right price. You can try selling your S10e in person to friends or family, on marketplaces like Facebook or through bidding sites like eBay. However, you'll likely have to deal with all the shipping, listing logistics and headaches that come with selling personal items.

Back Market is here to spare you some trouble. You get an offer online from us quickly based on a short questionnaire that automatically assesses the value of your Galaxy S10e. From there, you simply have the choice to accept or reject the offer. Upon accepting, Back Market will guide you every step of the way to make sure you get paid in a timely manner.

How much can I sell my Galaxy S10e for?

A few factors determine the price of a used phone, including its current condition, storage capacity and functionality. A good phone without imperfections and with a large storage capacity will result in a higher value offer compared to one with defects. 

The Samsung Galaxy S10e is an older model with lower demand, so you likely won't get a high dollar offer for it, but it's still more than if you were to just throw it away or let it collect dust in storage. If the offer isn't big enough for you, then at least consider that by selling to Back Market, you'll be contributing to positive environmental impacts of recycling and reusing old smartphone parts.

What if my Galaxy S10e is broken?

Back Market will provide offers even if the phones are damaged. Every item is of value whether or not it is flawed. You'll likely get a much lower offer for non-functioning phones, but you'll still get paid all the same upon accepting. We still encourage shoppers to sell us their broken devices so that our refurbishers can repair it to like new condition and give it another life with a new user instead of allowing it to become landfill. For phones that are beyond repair, you can still be assured that its parts will be repurposed or properly recycled.

How does shipping work after I receive an offer? 

Once you have accepted the deal offered for your device, Back Market will provide a prepaid shipping label that you will need to use within 21 days. You can also request a shipping kit or simply pack your Samsung Galaxy yourself. Just be sure that your phone does not get damaged while it is being shipped by adding proper packaging materials to cushion it in the box. From there you can simply drop it off at any UPS location and our buyer will be in contact with you once it's received. 

What do I need to do before shipping my phone?

Here are steps to what you should do every time you want to sell at Back Market:

• Transfer all the important data from this device to another one or an external storage; data you may want to keep includes contacts, photos, videos, music, documents, apps, and notes, if any. This step will help you transfer all your important information to your new smartphone.

• Log out and remove all your account information from the device, including the device security open features.

• Factory reset your Samsung Galaxy, which you can find in the General Settings.

• Finally, remove your SIM card.

What happens once I've accepted the offer and shipped my phone? 

Once your Galaxy S10e has been shipped, the buyer will review the device upon arrival to make sure it matches the criteria you specified in the questionnaire. If it matches, your offer will be approved and the money will be directly deposited to your account within a few business days. If the condition differs from the information provided, then you will get a counteroffer, which you can approve or reject.