Upgrade your tech

Meet the only sustainable way to upgrade.

Save on a newly refurbished device while selling the old. This is Trade-up.
  • Highest offer guaranteed
  • Fast cash payment
  • Free & insured shipping
  • Safe data handling

Your trade-up in 4 easy steps

Save on a new device by selling an old one.
  • trade-up

    Shop Back Market

    Add an item to your cart and you’ll be asked if you have an old device to trade in.

  • offer

    Get an offer

    Tell us about your old device and get an offer so you know how much you’ll save.

  • new-device

    Get your new device

    Transfer all your data from your old device to your new one.

  • old-device

    Ship your old device

    Complete your trade-in offer and get your cash back.

Shop and trade up

One in, one out.

Make way for your new device by selling the old. Watcha shopping for?
trade-up
iPhone
Android Smartphone
MacBook
iPad
Gaming
Camcorders & DSLR
Portable Audio
trade-up
Get an estimate

What’s the buzz about Trade-up?

See how Trade-up users found their experience and what they traded up to.

  • "Thrilled with my purchase and sale. Excellent work. Will be back."

    stars

    iPhone XR trade-up to iPhone SE

  • “I am satisfied with the amount of money for trade in phone and happy with the used phone I bought.”

    stars

    iPhone XR traded for iPhone 11

  • “It was easy since I purchased a phone from you and had a box for shipping.”

    stars

    Samsung Galaxy S10e trade-up to Samsung Galaxy S22

  • “The process was painless, well-explained, and enabled me to get the funds to purchase the phone I wanted!”

    stars

    Samsung Galaxy S20+ trade-up to iPhone 13 Pro

  • “This was a very nice option to help with the compensation of needing to replace my phone.”

    stars

    iPhone 11 Pro 64GB trade-up to iPhone 11 Pro 512GB

  • “Nothing else needed, easy trade and purchase.”

    stars

    iPhone SE (2020) trade-up to iPhone 13 Pro

  • “Completely satisfied with my entire purchase and trade in.”

    stars

    iPhone XS Max trade-up to iPhone 13

  • “I have no issue & have always had great experiences with Back Market”

    stars

    Samsung Galaxy A52 5G trade-up to Samsung Galaxy A54

By the numbers

Our circularity programs are helping the planet but there’s still a lot left to do. Join us?
  • 185-lbs

    185 lbs of CO2e emissions

    result from making 1 new smartphone. The same as 372 miles of driving.

  • 588

    588 lbs of raw material extraction

    avoided by extending the life of a phone rather than creating a new one.

  • 105-years-water

    23,500 gallons of fresh water

    or 105 years of drinking water for 1 human is used to make 1 new phone.

Read our impact report
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FAQs

The questions people always ask

How is my offer calculated?

The professional refurbishers on our marketplace have wishlists of devices and the prices they’ll pay for them. Using your assessment, we match you with the highest offer out of the more than 250 refurbishers we work with.

What devices are eligible for Trade in?

Currently, you can trade in smartphones, tablets, MacBooks, headphones, earphones, speakers, and gaming consoles. This includes devices that have already been refurbished or repaired.

How do I prepare my device before sending it?

Delete your data and disconnect from all personal accounts (e.g. iCloud, Google), and take photos of your device from all angles before you pack it. Use a strong box that can comfortably fit your item and packing materials to wrap and position it securely so it can’t move inside the box. Tape up all seams and corners using strong tape. Take photos of your package from all angles. These come in handy if anything unexpected happens in transit or you receive a counteroffer from the refurbisher.

How do I ship my device?

If you’re eligible for a free mailing kit, the label will come with it. Otherwise, print your free shipping label, stick it to your package, and take it to the shipping provider (their locations will be linked in your confirmation email).

How long do I have to send my device?

Your price offer expires after 21 days. If you’ve missed the 21-day window, do another Trade-in assessment and accept the offer to get another prepaid shipping label. Note that since some time has passed, you may receive a different offer from a different seller.

What happens to the data on my device?

Data is automatically deleted from devices traded in once they’ve been received by the refurbisher. But, you can also delete the data yourself before sending it in, if you prefer.

How do I get paid?

Log in to your personal Back Market account > "Trade-ins" > and enter your 8-digit Bank account number, sort code, and date of birth in the appropriate areas, and "Save". Once you’ve entered these details, you’ll receive payment for your trade-ins within 6 business days of the refurbisher sending it.

What happens to my device after trade-in?

Data is automatically deleted from devices by the refurbisher. Your phone will then be refurbished. If it’s in poor condition, it will be stripped for parts and then properly recycled.

Can I recycle my device instead?

Recycling is the next best choice after Trade-in. We’re working hard to launch our recycling program in your area. In the meantime, we recommend searching online for a local recycler who operates in environmentally responsible ways.