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Name: Fairphone
Brand: Back Market
Rating: 4.38 (23 reviews)

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Fairphone: customer reviews

4.4/5

23 verified reviews in the last 12 months.

O
Oscar P.
Purchased on the 25 June 2024
5/5
Came in great condition and arrived earlier than expected, easy to track and setup.
Reviewed in United Kingdom on 9 December 2024
Fairphone 5 256GB - Black - Unlocked
E
Eléonore B.
Purchased on the 8 October 2024
4.8/5
I ordered a Fairphone 4 at the end of September 2024. It arrived very quickly and I started to configure it. After a number of difficulties (in my opinion due to Google explaining the configuration help incorrectly, but just in case, I'll mention it here), I was finally able to import my data from my old phone using my Google account. I then inserted my SIM card, and there was a problem: SMS and mobile data were working (a bit too well even for the latter lol, it's a shame you can't cut off mobile data in the same place as WiFi, light, location... but you have to go into the settings and disable their use) but not calls, whereas on my old phone everything was working normally. So I end up with a phone that can't make calls... I sent the parcel back to the reconditioner Bafodu and a week later I found out that the phone was irreparable and irreplaceable, so I got my money back. I wondered whether it had really been reconditioned the first time, given that the function that was having problems could hardly have been more basic, but then again, maybe it was just human error, as can happen. I went to the Back Market site and saw exactly the same phone for sale, but at €30 more... I wou...
Translated from French -
Reviewed in France on 9 December 2024
Fairphone 4 128 Go - Gris - Débloqué
M
Michel B.
Purchased on the 10 April 2024
5/5
Excellent choice. Delivery was fast and the device was reconditioned in its original box. I had the pleasant sensation of having a new phone. This one works perfectly and now corresponds in every way to my expectations. However, I had not understood that the FP3 was equipped with the Google Android version. So I replaced it with an e/os Murena and everything works perfectly! I'd like to suggest that this option could be offered at the time of purchase and everything would be perfect.
Translated from French -
Reviewed in France on 9 December 2024
Fairphone 3 64 Go - Noir - Débloqué - Double SIM physique
J
J P.
Purchased on the 21 December 2024
4.8/5
The item corresponds to the advert and to what I am looking for. However, it said that the charger cable was supplied and this was not the case. The supplier said that they would only send a cable if we needed one. I think this is a very good approach and I didn't need it, so no problem, but this information should probably be displayed when ordering on Back Market.
Translated from French -
Reviewed in France on 8 January 2025
Fairphone 4 128 Go - Gris - Débloqué
M
Marc B.
Purchased on the 29 November 2024
5/5
The item is in order. However, I had a problem with the SIM card slot and wasn't sure whether it was my SIM card or the connector. I replaced my SIM with an eSIM and it works just as well.
Translated from French -
Reviewed in France on 15 December 2024
Fairphone 4 128 Go - Gris - Débloqué
N
Noémie C.
Purchased on the 14 October 2024
4/5
Yes, it's very good for what it was bought for. Big loss of quality and practicality when taking photos compared to the model it replaces*: for a much more recent camera, it's a bit of a shame... *Previous phone in question: Sony Xperia A2
Translated from French -
Reviewed in France on 9 December 2024
Fairphone 3 64 Go - Noir - Débloqué - Double SIM physique
M
Marian Z.
Purchased on the 1 January 2025
4/5
The product is great, the delivery was also fast thanks to the surcharge, BUT it came with a cable and this USB cable is only for charging! I only came up with the idea after many hours of unsuccessful attempts to connect it to the PC. I was then able to connect the device immediately with another USB cable. Something like this is simply unnecessary and annoying in this case it would have been better: 1. TO WRITE SOMETHING LIKE THIS ON THE CABLE AND IT WOULD HAVE BEEN THICK AND BOLD or not to include a cable at all.
Translated from German -
Reviewed in Austria on 3 January 2025
Fairphone 4 128GB - Grau - Ohne Vertrag - Physische Dual-SIM
E
Eva S.
Purchased on the 3 October 2024
5/5
Very good condition and it works really great! I am positively surprised by the Fairphone! Much better than my Samsung work mobile phone!
Translated from German -
Reviewed in Germany on 9 December 2024
Fairphone 5 256GB - Schwarz - Ohne Vertrag
G
Gaëlle N.
Purchased on the 26 February 2024
4.3/5
After 1 week of use, I can't find any problems. The phone is in good condition and matches the description in the advert. However, I had to do several updates to get to the Android 13 version.
Translated from French -
Reviewed in France on 9 December 2024
Fairphone 3 64 Go - Noir - Débloqué - Double SIM physique
C
Christoph S.
Purchased on the 14 October 2024
5/5
I am very, very satisfied. The mobile phone works flawlessly. The Fairphone offers everything you could want from a mobile phone ... and is also sustainably produced👌
Translated from German -
Reviewed in Germany on 9 December 2024
Fairphone 5 256GB - Blau - Ohne Vertrag

See all 23 reviews

Fairphone

Aw shucks!

Fairphone: customer reviews

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