Customer reviews for Refurbished 2 in 1 hybrid PCs

I was little surprised that on a refurbished model there was a sticker with the name of the previous owner stuck to the back of the laptop. The laptop seems to be functioning well, battery drain is quite fast but could be expected for an older model?

I was a little nervous about ordering refurbished, but I was pleasantly surprised. The device itself is spotless. The BIOS password, which I was worried about because there's no way to clear it, was not set. And it came with the type cover / keyboard, which I wasn't expecting. Windows 11 pro was preinstalled and set up to run the first boot setup on power-on. Altogether a perfect experience.

I received my Microsoft surface laptop 2 yesterday and so far it runs smoothly no physical defects on laptop, on issue I’ve noticed is that the charging port is slightly faulty I have to keep the charger in at specific potion in order for it to charge without disconnecting. I purchased as a grade Good.

I was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier

I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.

Item as delivered on time and in good order. it's only been a couple of weeks, but laptop appears to be working well. The battery life could be better, 2-3 hours max with the screen brightness turned down isn't as advertised by Dell. The only real downside was that the laptop took a long time to set up due to all system prompts, software etc. all being in Spanish. Something the seller may want to address when selling a product in the UK in future. On the whole a positive experience.

This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!

This is the second time I have bought from BackMarket, and couldn't be happier. The quality of the refurbished items is astounding and the discounts too good to miss out on. Also, it's doing your bit for the environment, which is always a good thing!

Excellent purchase, super pleased with it! The laptop is practically new and worked like a charm straight out of the box. The one slight detail I can notice is that the keys are a bit slow to respond, but it's barely perceptible. I got an amazing laptop for £400 less than new. This is not my first refurbished laptop, I prefer to buy refurbished because I don't believe in the latest tech every year and want to minimize waste. It is my first purchase from BackMarket, and I am super satisfied with both the quality of my product and of the service. Will recommend and use again