Customer reviews for Refurbished 2 in 1 hybrid PCs

I was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier

I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.

This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!

This is the second time I have bought from BackMarket, and couldn't be happier. The quality of the refurbished items is astounding and the discounts too good to miss out on. Also, it's doing your bit for the environment, which is always a good thing!

Excellent purchase, super pleased with it! The laptop is practically new and worked like a charm straight out of the box. The one slight detail I can notice is that the keys are a bit slow to respond, but it's barely perceptible. I got an amazing laptop for £400 less than new. This is not my first refurbished laptop, I prefer to buy refurbished because I don't believe in the latest tech every year and want to minimize waste. It is my first purchase from BackMarket, and I am super satisfied with both the quality of my product and of the service. Will recommend and use again

I had ordered a 13 inches laptop. But received a 12 inches. I felt disappointed and mis-lead about the size as I wanted something slightly bigger. Otherwise it seems a good device. I needed the laptop for immediate use, hence I didn't have the luxury of time to return it. So I have accepted to use it.

At first, there were a few concerns, but thanks to the prompt support from Back Market, everything was resolved. I finally received a laptop that meets the expected specifications and is in proper condition. Overall, I am satisfied with the outcome. Back Market always strives to do its best to resolve any issues and ensure customer satisfaction.

I ordered 2 x laptops for my daughters. I am so impressed. So are by daughters. This is my 3rd Back Market order, and in each case the items purchased have been excellent quality, and I've had no need to return anything.

I got a Microsoft Surface Pro 7. I am very happy with it so far and it was a great price. The delivery was on time and packaging was fine. The Surface Pro is in very good condition, no scratches or bumps. The pictures gave me the impression I was going to get a mouse and stylus but it was my fault for not reading the text properly, but I did get power supply. So all in all I am happy with Back Maket. Thanks Tony in London