Customer reviews

4.2/5

5,979 verified reviews in the last 6 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • D

    David H.

    Purchased on the 12 January 2024

    5/5

    I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!

    Reviewed in United Kingdom on 28 January 2024

    Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English
  • I

    Ian S.

    Purchased on the 19 January 2024

    4.4/5

    I've bought a couple of refurbished Lenovo Think Pads for our field team over the past 12 months but they were from a different refurbisher, not through BackMarket. As the other company didn't have any in stock when I needed another one, and having purchased 3 refurbished mobiles from Back Market before and been delighted, I thought I'd give one a go. The laptop works perfectly and is quick, suggesting that much of the bloat associated with new equipment has been removed. The case is a bit 'shiny', unlike the matt finish I've received before so I suspect this has been done to try to make the laptop look as good as it could, and someone went a bit overboard with the dashboard polish! Personally, I'd have preferred a slightly scratched matt finish but this is a minor gripe. I'm in the process of loading some diagnostic software and this is a time consuming and tricky process but the laptop seems to be handling it ith ease, so if it performs as well in the field once it reaches its new owner, I'll be a happy shopper.

    Reviewed in United Kingdom on 5 February 2024

    Lenovo ThinkPad L430 14-inch (2010) - Core i5-3320M - 8GB - SSD 256 GB QWERTY - English
  • J

    John H.

    Purchased on the 10 December 2023

    4.6/5

    The Dell laptop is as stated on your website. I was a bit apprehensive about buying a refurbished item but have been pleasantly surprised. As an older person I just have to learn how to use it properly.

    Reviewed in United Kingdom on 29 December 2023

    Dell Latitude 7490 14-inch (2018) - Core i5-8350U - 16GB - SSD 512 GB QWERTY - English
  • T

    Titilayo F.

    Purchased on the 13 March 2024

    4.6/5

    I had my doubts initially since i had always bought new. I was using a macbookpro 13 (2018) bu the screen had a problem. While waiting for it to be fixed, i got this Dell as something to use. The truth? I'm satisfied with it though it took a while to get used to it. Been using Macbook pro for a very long time. I am getting more convinced of buying refurbished products from places of high repute, if only for the sake of the earth. Thank you, Back Market, UK!

    Reviewed in United Kingdom on 7 April 2024

    Dell Latitude 3420 14-inch (2021) - Core i5-1135G7 - 16GB - SSD 512 GB QWERTY - English
  • L

    Liberty H.

    Purchased on the 15 March 2024

    5/5

    Couldn't be happier with the laptop I recieved. In excellent condition, wouldn't have even know it was refurbished and i only got the 'good spec' which is middle range for wear and tear. Delivery was super quick, quicker than advised which is always a bonus! Second laptop i have brought from Back Market, the only place I buy tech from now.

    Reviewed in United Kingdom on 3 April 2024

    Acer Aspire 3 A315-56-59RX 15-inch (2020) - Core i5-1035G1 - 8GB - SSD 256 GB QWERTY - English
  • L

    Lesley P.

    Purchased on the 2 March 2024

    5/5

    I chose 'fair' condition, this only refers to a scratch on the case. Laptop arrived fully charged with windows 11 Pro installed (thanks!) It replaces an old, slow laptop and is fast and good looking. Does everything I want it to. I've previously bought phones from Backmarket and I'm a big fan of reconditioned tech, everyone's a winner!

    Reviewed in United Kingdom on 17 March 2024

    Dell Latitude 3520 15-inch (2020) - Core i5-1135G7 - 16GB - SSD 1000 GB QWERTY - English
  • M

    Mike D.

    Purchased on the 21 February 2024

    5/5

    I came across this site by accident and I'm glad I did. I had ordered a reconditioned laptop from another source and was let down 3 times on the delivery. so I decided to cancel and get one from this site. not only was it a more superior laptop but it also arrived the next day. customer is more than happy with his upgrade to what he was getting but thanked me for the prompt service. 5 star service and will definitely be ordering again.

    Reviewed in United Kingdom on 7 March 2024

    HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English
  • G

    Garry D.

    Purchased on the 8 December 2023

    4.8/5

    Extremely happy with my HP 250 G6, bought this for my mother. She's been using it daily for couple of week now and loves it. The condition of the laptop great for the price which couldn't have been better for the spec of the Laptop.

    Reviewed in United Kingdom on 25 December 2023

    HP 250 G6 15-inch (2016) - Core i5-7200U - 8GB - SSD 128 GB QWERTY - English
  • S

    Suzanne R.

    Purchased on the 16 May 2024

    4.8/5

    Really pleased with my first Back Market order. Looks brand new and so far works well for a refurbished laptop. Thank you.

    Reviewed in United Kingdom on 21 May 2024

    Fujitsu LIFEBOOK A556 15-inch (2017) - Core i5-6200U - 4GB - HDD 500 GB QWERTY - English
  • J

    Janet P.

    Purchased on the 11 April 2024

    5/5

    Another awesome experience with Backmarket. Thanks so much for another 'like new' refurbished product. I continue to recommend you.

    Reviewed in United Kingdom on 24 April 2024

    Dell Latitude 3510 15-inch (2020) - Core i3-10110U - 8GB - SSD 256 GB QWERTY - English