Customer reviews for Refurbished Dell 2 in 1 hybrid PCs

This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!

laptop arrived safely and in good physical condition. set up really well with few concerns. one concern was that the keyboard was only reactive to hitting the keys quite hard, but this appears to have mostly resolved itself. potentially just mostly left unused therefore sticky? not sure but its ok now. another concern was that there were no audio drivers loaded into the system, and i had to do this myself. not a hard job, just something that should have been checked and fixed prior to dispatch. otherwise good steady laptop. many thanks.

This is the third time I have chosen to buy from Back Market. Each time has been so easy to be able to define what my need were then be shown what they have that suits my needs. It’s an excellent system. I am 70 years old, and have been very impressed how easy this site is to work with. Only on one occasion did I have to speak to the seller as the computer could not run a program I needed the computer to run. They tried their hardest to try and sort out the problem but were unable to, and promptly refunded my money so I could go and buy the one I needed. They also gave me the detail of the specific computer I needed, even though they did not have one in stock. I have full confidence in this company, and have recommended them to all my family, who after viewing the site will be using them on next purchases of products they need. I would recommend to anyone to try this site before going anywhere else, it has saved me hundreds of pounds money, and hours of stress buying from an unknown person or company.

Great machine. Very good condition came with a screen protector. Unfortunately the keyboard/trackpad disconnects from the PC every 5-10 mins or so. If you detach and re-attach it’s fine for another short while but not ideal.

The purchase was fine. The laptop itself... On a totally unexpected plus side is a touch screen, I wouldn't have discovered this if I hadn't tried to swipe away a bit of dust. But it's not as reliable a machine as my other computers, I feel there's some instability in Windows, the laptop will or will not go to sleep, will or will not find its cellular or wifi adaptor on waking up. It feels like 16Gb is not an adequate amount of memory as having a dozen tabs open in Chrome, plus two desktop messengers sometime bring the machine to the brink of death. I can't argue with the price tag on Backmarket, but wonder who'd pay the full 700-800 hundred for this very middle-range laptop.

The laptop was utterly brilliant. It was better than I even dared hope it would be. However, it did take longer to arrive than I was lead to believe.

Item is in top condition, wasn't expecting it to be this good. I just received it and I'm impressed so far!

i was skeptic about buying a second hand laptop but this looks nothing like a second hand, i really loved it

This laptop is very light and easy to carry around, perfect for a student. Very pleased with our purchase.