Customer reviews for Refurbished Dell XPS

The Dell arrived quickly and in pristine condition. I was able to get up and going very quickly. I sent my old Mac Air back for reconditioning and got £48 off of the already good price. It came with Windows 10 installed and though I mostly use Macs, it wasn’t long before I was able to get things set up. This is my fifth item purchased from Back Market and have been happy each time.

The Dell laptop is as stated on your website. I was a bit apprehensive about buying a refurbished item but have been pleasantly surprised. As an older person I just have to learn how to use it properly.

The laptop was in excellent condition and arrived quickly. There was a good selection to choose from and the whole process was really easy. This was my first time purchasing a reconditioned laptop and I would definitely do so again from Back Market.

Honestly can't fault anything. I was looking for days unable to decide, then the device came down another £30 and it was too good not to. Laptop arrived a day before expected (bonus 1). Laptop has touchscreen even though the tech specs state it does not (bonus 2). The battery life is actually impressive and I am surprised given the laptop is refurbished (bonus 3) Condition of the laptop is very good, I ordered the "Fair" condition and honestly other than a very light scratch on the outer top case, it's perfect (bonus 4) All in all I am very satisfied with my purchase and would not hesitate to recommend to anyone.

I had my doubts initially since i had always bought new. I was using a macbookpro 13 (2018) bu the screen had a problem. While waiting for it to be fixed, i got this Dell as something to use. The truth? I'm satisfied with it though it took a while to get used to it. Been using Macbook pro for a very long time. I am getting more convinced of buying refurbished products from places of high repute, if only for the sake of the earth. Thank you, Back Market, UK!

I chose 'fair' condition, this only refers to a scratch on the case. Laptop arrived fully charged with windows 11 Pro installed (thanks!) It replaces an old, slow laptop and is fast and good looking. Does everything I want it to. I've previously bought phones from Backmarket and I'm a big fan of reconditioned tech, everyone's a winner!

I bought a reconditioned DELL laptop for my husband as an anniversary gift. I chose to do it this way for a few of reasons 1)this is his first laptop 2)environmental concerns 3)great value for money I am delighted to say he was totally over the moon and is enjoying having his own laptop at last.

Woooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹

The laptop arrived with a very wobbly hinge! A bit annoying that the refurbishers didn't address this as it only took me 1 youtube tutorial and a quick 15 minute DIY job to fix. Aside from that, I'm a happy customer.