Customer reviews for Refurbished Food processors

It's the first time I buy a reconditioned product, and although I had my doubts and fears... I can't be happier! I have observed the machine well, and it has no scratches or anything! If they told me it was new... I would believe it!

Very good but no instructions, no recipe book, it was a bit complicated to find out how to use it. It's a shame, we should think about reselling products with at least the instructions. Otherwise a very good reconditioned product

Well-packaged parcel, arrived on the advertised date. This is a birthday present for 31 December. We hope it works well but we did not try it before giving it. Our daughter knows it's reconditioned...

I ordered 2 in perfect condition, supposedly, 1 ok, the other the blade is broken, I have to change it, the service is hell on the internet, the products come from Spain, so I'm not going to send back a robot at my expense which is going to cost me more than if I bought a blade at 30 euros. So, not great in terms of customer service, not great products, because they're supposedly checked but they're not. When I placed an order for 1200 euros, I thought I would receive a product in the condition I asked for. This is not the case.

hello! the product is excellent, works perfectly, its also in excellent condition, it is good as new, 10/10 recommend. however this time (second purchase by me in your website), the shipping wasnt great. the carrier was chronopost and although i had a tracking link, it was the same as nothing. i couldnt know precisely when the item was going to arrive, i couldnt change date or leave a comment for them to leave to a neigbour etc. there is an option for that in the website but only for France. I tried contacting them and also couldn't. it took longer than expected and i missed the first delivery. i like back market, the concept and the products, but I would suggest improving the shipping process.

The appliance works very well. There's barely a scratch on the robot, but otherwise it's in very good condition. It's very powerful but, as a result, a little noisy. This is not a problem as the mixing time is short. The parcel was dispatched quickly and was well protected. No problems with delivery. Would recommend.

Impressive, if they tell me it's brand new I believe it, everything smells new and the first test I've done has been great, if there are any changes I'll tell you, but for now it's a 10/10. The box comes complete with all instructions and accessories.

It's not bad! I haven't had time to try it out thoroughly yet, but it makes great ice creams and that's already great. The butternut velouté is killer too. I can't wait to discover its other capabilities.

I was very happy with the Thermomix, only the colour was supposed to be white and was a beige, which doesn't fit into my white kitchen at all, what a shame! The idea of the Back Market is great and the order and dispatch were also great.