Customer reviews for Refurbished Samsung Galaxy Note

The phone was delivered on time and in recycled packaging as stated. It is in great condition and as advertised. Just started using it yesterday. This is my first purchase of a refurbished device and was little skeptical, till I got the device in my hands. This is a great initiative and you have got a life long, loyal customer in me. Well done Back Market and thank you.

Fast delivery, and the Galaxy Note 10+ is working good, . Overall review, I give it 5 stars for an excellent service and quality refurbished item. I’m very satisfied & highly recommended. Thank you Back Market, you exceeded my expectation.

Excellent Note 20 Ultra. Great quality, price & experience. Backmarket.co.uk are THE best for refurbished phones. I had an issue with the first one & the phone was replaced with the least amount of hassle, with the most extensive, complete & fantastic customer service. Excellent from start to finish. Also, I got insurance with them which is extremely difficult to get elsewhere for a second hand phone. I cannot recommend Backmarket.co.uk enough.

Problem with first refurbished phone sent as SIM card reader not working. Very quick response to my complaint and return/replacement organised. Next phone sent was in good condition but not unlocked as described when purchased.

Recently bought a Galaxy Note 10 + 5g from back market in excellent working and aesthetic condition. Arrived promptly after payment. No issues with the phone whatsoever. I would definitely purchase from Back Market again

Outstanding service from start to finish! From the moment I made the purchase until delivery, everything was seamless. The phone is in excellent condition, and everything functions perfectly. The only downside is the preinstalled apps from Three, which can be quite a hassle to disable.

I was very disappointed since I bought this phone which was rates excellent however it had a pretty obvious defect which could have been easily spotted by the technicians and fixed before shipping. They charging port was damaged and it doesn't hold the charger inside. I was however refunded but this has resulted in loss of time as the process of sending back the device takes about a week to complete and it takes up to 5 days for money to reflect back into your account.

thank you to a professional team who supported me with my purchase. the item looking amazing, like new. Back Market is very professional, strong recomand to others customers. My order arrived in 2 days after I placed my order. thank you!

The Mobile is in mint Condition.I ordered one in " Good Condition". I wasnt expecting such a mobile to be honest, though the back casing is Renewed its not the orignal one, still the phone is upto the mark. I am happy.