The whole process was super simple. I bought a phone in perfect condition and have not had any issues at all. I have had refurbished phones in the past from less reputable sites and the phone is either not as advertised or has issues but my experience from BackMarket ghas been very different; my new phone is perfect.

Great phone,no problem, quickly delivery. The phone barely had any scratches or anything, great condition (I would say perhaps just the barely as it runs out farely quickly but not bad for the price plus it's refurbished). My 3rd phone that I buy here and never disappoints.

I was apprehensive on buying a refurbished phone and deliberated for so long, I needn't have worried. I ordered on the Thursday and received delivery the next day. Phone is immaculate and looks brand new. Am very happy with my purchase. Thank you!

I love my new phone. very fast shipped. I only wish they had sent the plug with the cable, but considering that is refurbished, I am very happy with the price and phone. I bought from here before and I will be a returning customer again if needed.

I purchased 2 Galaxy S20 FE 5G both look like new could not find a mark on either one both work perfectly fine. Only problem they are not supplied with a charger, not a big deal as fast chargers are readily available on certain web sites.

Having BackMarket suggested as the place to try for a replacement phone, to be honest I was very sceptical but to be honest from my experience I would likewise recommend this site to others. The phone that I ordered arrived fairly speedily and in excellent condition and in the few weeks that I have used my Galaxy S20 FE 5G, I certainly think I made a wise purchase. If there is any concern ... that would be ... how long the battery life will be, but only time will tell on that issue. (I don't know if the battery is a component which is replaced when sold) If this proves to be an unjustified concern, I would not hesitate to shop here again.

Really pleased, the condition is grea ,refurbished it is in as new condition, very pleased with my purchase and highly recommended Backmarket.co.uk ,thank you.

Fantastic! I needed a phone as my wife's was deciding to work when it felt like. We're a Samsung family and this was a superb price! When I inspected the phone (which arrived well packaged and exactly when was I was told it would) it was as good as new from the Samsung shop. The screen was perfect and no marks on the chassis. This has saved me a fortune and I will be coming back for a phone for me! Keep up the excellent work!! 😄

purchased samsung s20 fe 5g and really happy with purchase. it came couple of days earlier than expected, was packaged really well and exactly what I expected. would highly recommend, can't wait to make next purchase. Thank you back market and partners