Customer reviews for Refurbished Samsung Galaxy S20 Plus

Battery capacity was a tiny bit below promise, but BackMarket was very responsive and the issue was resolved to my full satisfaction. Highly recommended. Why people pay 1-2-3 week's wages for a new phone when they can get a totally superb phone for a fraction of the cost on BackMarket is beyond me.

First purchase using Back Market and I must admit I sceptical. The 2 phones I purchased were gifts for my parents and to be honest both phones look brand new and work as I though I'd bought them from my network provider. Can't complain about anything at all, delivery was quick and I was kept updated throughout. I'll definitely buy from again!!

Like others, I was pretty skeptical when searching this site. I usually use Music Magpie, but they didn't have what I was looking for and their prices were higher. I did my research and read the reviews and took the plunge. My phone turned up really quick and as well packaged. It was in pristine condition too! Overall a really good service and will definitely use again and recommend.

The Samsung Galaxy S20+ 5G phone was almost like new and holds charger really well. The phone was well packaged and came super quickly. I'm more than happy with my purchase and would definitely buy from the seller again.

Absolutely love my refurbished phone,. I brought my samsung smart watch here too and in total I've saved about £400

I purchased a Samsung Galaxy S20+ a couple of weeks ago, it arrived on time and was well packaged. It was rated as good condition with a used battery. I was very apprehensive about buying a second-hand phone but when I un-packed it I could not believe its condition, you would have thought it was a new phone. I could not find a single mark on it. The battery lasts a day and a half before it needs a charge, which is fine as I charge it most nights. I am extremely satisfied with my purchase.

Apart from the battery not lasting long, which I half expected,I was gob smacked by how clean and spotless the phone was. It was marked as grade C! I'm a user of the S22 ultra and I was really taken aback by the difference it makes to have the plus version as opposed to the ultra version. I lost my S22ultra and my back up phone was really crap to put it bluntly, so I bought the S20plus from you knowing it's a bigger version of the S20 I previously had. I'm glad I lost my S22ultra(insurance replaced it eventually) and bought the S20plus from you, because I am seriously thinking of upgrading to the S24plus and not the S24ultra, and it's all because I bought the S20plus from you and the realisation of how lighter and more practical it is compared to the ultra versions. Really fast processing and despatch of my purchase has made me recommend you to a number of people. Overall, I'll be buying again guys! Thanks and warm regards

Phone exactly as described - case & screen free of scratches, battery seems OK, all hardware meets spec (memory & storage, etc.) comms hardware, (mobile network, Bluetooth & WiFi) all tested & working. Other hardware, compass, camera, etc. all appear to be working fine. Thanks for a great deal!

Phone arrived in great condition and as expected. Took ages to get everything transferred & accessible, but that's par for the course.