Customer reviews for Refurbished Samsung Galaxy S20

This was my first purchase of a refurbished phone and I chose to play safe by choosing 'excellent ' condition from a respected brand in Samsung. It arrived very quickly and when unpacked was in as new condition. I couldn't tell that it was refurbished because there was no visible wear. The S20 is quick and the software is very good. Would I buy through Backmsrket again? Certainly.

Absolutely delighted with my phone. I was very wary of buying a refurbished phone but so happy that I did. The phone came on time, well packaged with charge wire. The phone is fandabidozi so happy with it. Its just like brand new without the fancy box. Would highly recommend buying refurbished and Seller. Thank

Phone is great and you wouldn't think for a second it's 2nd hand and a refurbished! Looks and works great. The only reason I marking down slightly is due to the company that my old phone was sent to via back market. They took nearly £30 off original offer saying phone was all dented and scratched. This was impossible to have happened during delivery as I'd put the phone in a case completely protected and it was in bubble wrap and padded envelope on top of it. I looked the company up and surprise surprise lots of complaints about them being dodgy and fraudsters and selling stolen phones etc. In a nutshell, back market refurb phone I got is great. But I would think twice before trading in old phones. Back market need to do some checks on who they work with

I bought this phone for my son for Christmas. He didn't even realise it was refurbished. The only give away was lack of Samsung box. The phone is in PERFECT order, looks brand new and I have one happy son. happy days. 😁

I am over the moon with this S20 phone. I was a little worried before I bought it, because it is second-hand. But Back Market have done an amazing job at refurbishing it. It honestly is superb.

Excellent service from Back market the phone is just like a new one in fact you would think it was brand new and not refurbished thanks very much.

The phone was as described, looks brand new. Prompt delivery and competitive price. Will definitely consider the refurbished route in the future.

Had to buy my son new phone as his was really laggy and slow. The phone arrived the next day which was a surprise to me, and the phone itself is great. No scratches or any other visible markings on it. Works fast and my son is finally happy with playing games on it as well. Would recommend back market for any electronic gift purchase, especially for kids as it’s not too expensive and still in really great condition.

Arrived next day, well packed, correct spec as advertised, was supposed to be "excellent" but I couldn't see anything that made it less than "pristine". Works perfectly, price was good, what's not to like! Very pleased.