Customer reviews for Refurbished Galaxy S24 series

I bought the Samsung S24 Plus (512GB) from Back Market just over a week ago. After ordering, I made the mistake of looking up Back Market reviews on YouTube and found a few bad ones—so I was already stressed, thinking I had made a bad decision. I chose the "Excellent" tier, and when it arrived, I inspected it closely, expecting scratches. I couldn't find a single one—except for the tiniest mark that I had to squint to see. Honestly, it looks like new. Then I tested the battery health with AccuBattery, expecting some degradation. It's at 97%! That's impressive for a refurbished phone. Now, about performance—this phone is an absolute beast. The speed is insane, the camera is top-tier (it even exposed all my wrinkles in high definition, but thankfully, AI fixes that, so I’m young again). I’m a heavy critic—if I find something wrong, I’ll update this review with a full-on rant. But so far, I can't find a single issue. The refurbishers, 4Gadgets, definitely deserve some credit for this one. If you're on the fence about Back Market, my experience has been 10/10 so far.

So far, I am more than happy with my new refurbished phone from Back Market. The phone looked to be in good condition, with no signs of wear. The battery is lasting longer than my previous phone, too. Overall, a happy customer.

Totally delighted with my new phone. Arrived promptly and in really good condition, better than I was expecting. Only tiny scratches as described but as I use a case and screen protector nobody would know it wasn't brand new, it certainly functions like new phone! 10/10 would recommend a refurbished phone from Backmarket.

The best trade-in and refurbished website. I've traded in two phones, and bought one. The prices offered are the best across the board. And the prices to buy are more than reasonable, especially with the high quality care they take with each item. An 'excellent' item really does seem brand new! I recommend this site to everyone.

phone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)

My partner has used Back Market a number of times already so I thought I'd take the plunge! very pleased. My Samsung Galaxy S24 was like new....not a mark on it and I'm very pleased with my purchase. Launched in 2024, I now have a phone that's just 1 year old for a fantastic price. Next purchase will be a replacement laptop!

In regard to this order I am completely satisfied. I love the phone. The phone came quickly. It even arrived in it's original box, which was a surprise. The refurbisher did a good job here. I couldn't be happier with this purchase.

was nervous about purchasing from this site as I'd never heard of it before but I took a chance. Phone arrived well packaged and in good / excellent condition. Looks brand new & so far no regrets. Now I'm thinking of buying Samsung ear buds! Hopefully the same experience.

I was a bit worried about ordering from here, but as my nephew had used Back Market before and had good experiences, I have it a go. I got a perfect Samsung S24+. Absolutely as good as new and at a fantastic price. I'm very happy indeed, ordering was easy, delivery was very good. I'm now looking at getting a laptop here to replace my broken one!