bought in fair condition, what's the phone feels like I really didn't thought that refurbish phone can be really good , I really would like to buy some more items from backmarket thank you

No complaints whatsoever, could not tell it wasn't brand new I think technically the battery health was a little less than new but what do you expect and it's still good enough to get me through the day with ease

Excellent service. Condition stated as "good" rather than "excellent" and seemed to be due to a very small silver mark in the black casing. Very pleased with the phone after the first week, and a great way to get hold of equipment I couldn't really afford otherwise.

Really pleased with my purchase from Backmarket and Meelie Mobile. The item was graded as "Fair" so I was sceptical about what condition it would be in. However, it arrived boxed, with one minor scratch on the power button, and a couple of feint scratches on the screen, so I'm very happy with the condition. It works great and the battery health is 98%, so I'm very happy. I would happily order again.

It arrived looking brand new with a battery capacity of 95% according to accubattery app. It holds a charge for up to 2 days if I optimise the apps etc. It's really fast and the inner screen is a pleasure to watch videos on. The 2 speakers (top & bottom) are great quality. The phone multitasks very well on the inner screen allowing 3 apps to display at once. I really can't fault it at this moment in time. There isn't one single scratch on it and only the centre crease on the inner screen which they all have which soon becomes unnoticeable as you watch a video. it was the crease that made me worried about buying a Z Fold 5 but I needn't have worried, it really isn't an issue. When the screen is on you really have to look for it to see it. Happy purchase.

purchased the z fold 5 in fair condition to replace a well used j4. Superb quality and no visible scratches on the phone and it works like a treat! I've since purchased another device and I'll recommend BackMarket to anyone, Quality!

I was monitoring the price and spec of the phones over a couple of weeks just to see weather the price would go down or offer for the higher memory phone would be better, and after the launch of the new Z fold 6, I saw the price was better for the Z5 and finally bought it. So far, the phone is great, it arrived quickly and in good condition too but it didn't come with a stylus pen that I thought was included.

Ordered phone in excellent condition, but the phone frame has multiple scratches compared to devices I’ve bought in the past in good and excellent condition. Can’t return it as it was a gift to someone and going on holiday

This is my first time of buying from back market. What I got exceeded my expectations. The phone Galaxy fold 5 was just like new. Amazing. This is now my "one stop shop" for buying phone. I saved a whoopping sum of 800 pounds. I couldn't believe it.