Customer reviews for Refurbished Galaxy Z Fold5

4.4/5

266 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • R

    Rick F.

    Purchased on the 23 November 2024

    Verified purchase
    4.4/5

    Item was exactly as described; competitively priced and works well. Set up from old phone (went Apple to Android) was extremely straightforward and I lost no data or apps. My biggest gripe is simply that since Samsung had released a later model, finding cases in physical stores was almost impossible, so bought a case blind online.

    Reviewed in United Kingdom on 28 December 2024

    Galaxy Z Fold5 512GB - Black - Unlocked
  • R

    Robert B.

    Purchased on the 24 February 2025

    Verified purchase
    4.6/5

    This phone was bought for my wife. She was extremely happy with it. I must add that I was a bit sceptical, but when it came in the post and I saw it I was very surprised. No scratches and it was in perfect condition. No complaints. Will definitely buy again.šŸ˜

    Reviewed in United Kingdom on 9 March 2025

    Galaxy Z Fold5 256GB - Blue - Unlocked
  • L

    Lucy E.

    Purchased on the 6 January 2025

    Verified purchase
    5/5

    My new phone is wonderful! It arrived on time, at exactly the quality I ordered it at. If the seal wasn't broken on the original packaging I'd have thought this was a completely new phone fresh out of the factory!

    Reviewed in United Kingdom on 20 January 2025

    Galaxy Z Fold5 256GB - Blue - Unlocked
  • H

    Hamid T.

    Purchased on the 18 December 2024

    Verified purchase
    5/5

    Excellent quality! I thoroughly enjoyed purchasing a "fair" rated Z Fold 5 from them. While there were minor scratches on the cover, the inner display was flawless. The hinges and overall functionality are perfect, and the battery is outstandingā€”lasting a full day even with heavy usage. Amazing job, truly deserving of a 5/5!

    Reviewed in United Kingdom on 2 January 2025

    Galaxy Z Fold5 512GB - Beige - Unlocked
  • P

    Paul S.

    Purchased on the 21 December 2024

    Verified purchase
    4.8/5

    Great service. Wasn't due to arrive until after Christmas but arrived Christmas eve. The phone is in excellent condition. Just 1 tiny scratch that l only found by accident. Wanted a Fold since they came out but couldn't justify the cost of a new one. Only down side is no accessories like a charger and cable. But thanks anyway.

    Reviewed in United Kingdom on 27 December 2024

    Galaxy Z Fold5 256GB - Blue - Unlocked
  • J

    James C.

    Purchased on the 14 September 2024

    Verified purchase
    4.9/5

    No complaints whatsoever, could not tell it wasn't brand new I think technically the battery health was a little less than new but what do you expect and it's still good enough to get me through the day with ease

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Z Fold5 256GB - Black - Unlocked
  • I

    Ian L.

    Purchased on the 24 October 2024

    Verified purchase
    4.4/5

    Excellent service. Condition stated as "good" rather than "excellent" and seemed to be due to a very small silver mark in the black casing. Very pleased with the phone after the first week, and a great way to get hold of equipment I couldn't really afford otherwise.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Z Fold5 256GB - Black - Unlocked
  • R

    Robert W.

    Purchased on the 12 October 2024

    Verified purchase
    5/5

    Really pleased with my purchase from Backmarket and Meelie Mobile. The item was graded as "Fair" so I was sceptical about what condition it would be in. However, it arrived boxed, with one minor scratch on the power button, and a couple of feint scratches on the screen, so I'm very happy with the condition. It works great and the battery health is 98%, so I'm very happy. I would happily order again.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Z Fold5 256GB - Blue - Unlocked
  • N

    Nick C.

    Purchased on the 14 September 2024

    Verified purchase
    5/5

    It arrived looking brand new with a battery capacity of 95% according to accubattery app. It holds a charge for up to 2 days if I optimise the apps etc. It's really fast and the inner screen is a pleasure to watch videos on. The 2 speakers (top & bottom) are great quality. The phone multitasks very well on the inner screen allowing 3 apps to display at once. I really can't fault it at this moment in time. There isn't one single scratch on it and only the centre crease on the inner screen which they all have which soon becomes unnoticeable as you watch a video. it was the crease that made me worried about buying a Z Fold 5 but I needn't have worried, it really isn't an issue. When the screen is on you really have to look for it to see it. Happy purchase.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Z Fold5 1000GB - Beige - Unlocked
  • C

    Chris W.

    Purchased on the 9 January 2025

    Verified purchase
    4.4/5

    Absolutely brilliant service. I was, like others, sceptical. Ordered one day and the very next day the phone arrived. I went for huge capacity over quality and opted for fair. Apart from some microscopic scratches on the edge and a tiny one in the front screen, I seriously cannot fault the phone. Absolutely brilliant an like many other reviewers, ill definitely use Back Market again! Thank you... very happy.

    Reviewed in United Kingdom on 19 January 2025

    Galaxy Z Fold5 1000GB - Black - Unlocked