Customer reviews for Refurbished Game consoles

I was pretty disappointed that the console arrived pretty dirty. Unfortunately I didn’t open the package before gifting it. It cleaned up pretty easily but It was a little embarrassing, I’d expected at the very least a refurbished item would be cleaned?

Great refurbishment and works perfectly. One thing I would say is the packaging was weird and feels like it made one of the joysticks a bit loose. It was basically strapped to a piece of cardboard with thin plastic and both joysticks feel loose as I assume they were under a lot of stress while being shipped

Basically brand new, works really well and very responsive! Only negative is that audio keeps cutting out every few minutes for a few seconds or so, might just be a Microsoft fault, I’m not sure. Otherwise, very good deal!

can't even tell the difference between brand new and refurbished, even after paying for "fair" condition!!

It arrived very quickly and was well packed. Everything is in very good condition and works very well. l am new to the Xbox and so just trying to get used to the controls, very frustrating but that's down to me not the Xbox. very pleased with my purchase.

Cannot fault condition of the console, was practically untouched, everything included still in the wraps. Only bit of fault is the box on the one corner is a bit damaged, I don't know if it's due to shipping or how it originally was but otherwise absolutely perfect as if I was receiving it on release!

My experience with Back Market and their app was fantastic. I found it easy to use and have now bought other items. My only downside is I got a mix of both the black and the white oled switch. Brilliant condition and plays perfect, it just looks a bit odd.

Brought this as a surprise present for our son who lives away from home. He loves it, connected easily, came with all the cables and a remote - he was also able to download a few free games who was great. Only gripe, wish there was an option to say it’s a gift as the receipt was in the box (luckily I managed to intercept it!)

Delivered very quickly, had to wait for Xmas day to rate product which is fantastic condition, a real bargain! all works as expected and console as described, controller also great condition! really pleased and my son loves it