Customer reviews for Refurbished Game consoles

I was pretty disappointed that the console arrived pretty dirty. Unfortunately I didn’t open the package before gifting it. It cleaned up pretty easily but It was a little embarrassing, I’d expected at the very least a refurbished item would be cleaned?

Great refurbishment and works perfectly. One thing I would say is the packaging was weird and feels like it made one of the joysticks a bit loose. It was basically strapped to a piece of cardboard with thin plastic and both joysticks feel loose as I assume they were under a lot of stress while being shipped

Basically brand new, works really well and very responsive! Only negative is that audio keeps cutting out every few minutes for a few seconds or so, might just be a Microsoft fault, I’m not sure. Otherwise, very good deal!

can't even tell the difference between brand new and refurbished, even after paying for "fair" condition!!

My second time ordering from Back Market and they don’t disappoint! Got this PS5 in Good condition and it seemed to be in Excellent condition. No issues with the console itself; works perfectly fine! It also arrived pretty quickly.

My daughter asked me to purchase this for her if she transferred me the money after the great deal that I got with my 1st purchase and especially with how everything was handled from start to the finish

Xbox itself is great, such good value and I’m so happy I’ve got it. Controller was very dodgy at the start, wouldn’t turn on, would switch off half way through a game. Still having to keep an eye on it and have a feeling I’ll have to buy a new controller soon. But other than that it’s all great!

It arrived very quickly and was well packed. Everything is in very good condition and works very well. l am new to the Xbox and so just trying to get used to the controls, very frustrating but that's down to me not the Xbox. very pleased with my purchase.

Cannot fault condition of the console, was practically untouched, everything included still in the wraps. Only bit of fault is the box on the one corner is a bit damaged, I don't know if it's due to shipping or how it originally was but otherwise absolutely perfect as if I was receiving it on release!