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151 verified reviews in the last 12 months.
Andrew N.
Purchased on the 25 January 2025
Verified purchaseThe refurbished phone works perfectly. The whole process of swapping phones was seamless. And I got the trade in price I expected. An excellent service and a brilliantly effective and good value way of replacing a phone while supporting recycling.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedMark E.
Purchased on the 29 November 2024
Verified purchaseNo real problems - only mark on this was mid screen but that nearly disappeared with a screen protector. Typical Google you do get a flood of Google must have's that spring up when your trying to do bits quickly. Slowly killing them off. Phone is fast and fun.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedRoderic B.
Purchased on the 8 November 2024
Verified purchaseDescribed as excellent and that is what it is, barely a mark on it! Works just like the other P5 that I bought a year ago. Overall a satisfying experience.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedNicôle W.
Purchased on the 30 March 2024
Verified purchaseI have brought from Back Market before. As I was really happy with my previous purchases I brought another item. I overall I'm really with my purchase. The phone was in great condition. However the protective packaging could of been better.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedBinit H.
Purchased on the 2 March 2024
Verified purchaseWorks perfectly. Actually in better condition than i was expecting. The phone I bought was advertised as in fair condition but I think it was more good or excellent condition. Very happy with the purchase. It didn't come with the original charger etc but otherwise it was fine.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedJohn J.
Purchased on the 19 January 2025
Verified purchaseThe phone arrived on Tues following the Sunday order - great. Virtually new condition. Very impressed. Thank you.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Green - UnlockedNitin M.
Purchased on the 9 December 2024
Verified purchaseI was delivered a new refurbished phone but the battery drains extremely quickly within 6hrs after being fully charged to 100% it is at critical level. I have had the phone 2 days! it has been the same both days, and the phone has barely been used only on standby and myself adding some apps and odd checking of mails and odd 5-10 min call etc.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedRadu S.
Purchased on the 6 April 2024
Verified purchaseBought the phone in excellent condition and it came that way. so can't complain there. After a week of use just had the phone in the front pocket of my jeans, sat down and got a massive screen crack. I don't know if it's how the phone is built by Google or it has been weakened by the refurbishment process. All I can say is that my experience with it was very bad. I bought a Samsung galaxy s21 ultra in the past and was a great experience. The process of saving on CO2 emissions is pointless if you bin the phone after a week and buy a new one. Just saying...
Reviewed in United Kingdom on 29 March 2025
Google Pixel 5 128GB - Black - UnlockedBen S.
Purchased on the 28 August 2024
Verified purchaseGoogle Pixel 5 arrived in good time but did not even turn on at all. Charged with multiple chargers and no response at all. Sent back and waiting for refund. Have bought multiple refurbished electronic products before but never had this problem.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedLizzie S.
Purchased on the 9 April 2024
Verified purchasePhone has an annoying white line line on the side of the screen since it arrived. It still works so I can't be bothered to send it back and be with out a phone. . I guess you get what you pay for with refurbished phones!
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - Unlocked