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1,109 verified reviews in the last 24 months.
Andrew N.
Purchased on the 25 January 2025
Verified purchaseThe refurbished phone works perfectly. The whole process of swapping phones was seamless. And I got the trade in price I expected. An excellent service and a brilliantly effective and good value way of replacing a phone while supporting recycling.
Reviewed in United Kingdom on 11 April 2025
Google Pixel 5 128GB - Black - UnlockedBob F.
Purchased on the 12 July 2023
Verified purchaseGoogle pixel 5. Mmmm bit smaller than I was expecting. (Stop it!) But size aside. It's a lovely little thing. Why be a slave to the big companies? Used and refurbished is the best way to go. Brilliant work back market Thank you!
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedMark E.
Purchased on the 29 November 2024
Verified purchaseNo real problems - only mark on this was mid screen but that nearly disappeared with a screen protector. Typical Google you do get a flood of Google must have's that spring up when your trying to do bits quickly. Slowly killing them off. Phone is fast and fun.
Reviewed in United Kingdom on 18 April 2025
Google Pixel 5 128GB - Black - UnlockedEden M.
Purchased on the 3 March 2024
Verified purchaseReally Happy with my first Back Market Order. My expectations were very low, but I was surprised to get a mobile with very minimal wear and scratches. The phone looks like its only been used for a few weeks and works perfectly (which is amazing for a 'fair' grade phone). Big Shoutout to the refurbisher "Tech Check Ltd". Really happy with my purchase and highly recommend Back Market.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedPrashant P.
Purchased on the 6 October 2023
Verified purchaseBought this phone for my dad as his previous phone was giving trouble. Was initially a bit skeptical buying a refurbished phone but the reviews were great so took the plunge. I must say, the phone has been brilliant! Performing so well, not able to find any physical defect on it. Battery is also great. I’m glad I made this ourchase
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedRuben C.
Purchased on the 26 August 2023
Verified purchaseOver all the phone is decent. The battery life is a little disappointing, it usually lasts a little under a day which I'm surprised by considering it was meant to be the highest quality of refurbishment. Aside from that the phone is performing very well, camera is great and I've had no major issues at all.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedKirsty M.
Purchased on the 8 August 2023
Verified purchaseVery happy with the phone - it was supposed to be 'good', but I would describe it as 'excellent'. Only a very little wear around the camera showed it wasn't brand new. The one issue was that I assumed a refurbished phone would have been cleaned before being sold. The speaker slots were chock-full of a red-brown dust/dirt, as were the crevices around the camera and the depression on the back. I managed to clean it with a pin, toothbrush and blutack, but this should surely not have been left to me.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedKaren G.
Purchased on the 23 July 2023
Verified purchaseReally pleased with quality of refurbished phone. Better than advertised. The camera is excellent and exactly what I wanted. Only 1 slight issue, I would have preferred better packaging when it was delivered. Phone arrived safely but disconcerting only had 1 layer of bubble wrap.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedRichard B.
Purchased on the 15 June 2023
Verified purchaseVery pleased with BackMarket. I bought a Pixel5 in the "Excellent condition" category. It arrived promptly and looked as if it was brand new. The main reason I was replacing my old phone was to get one with a battery in better condition. Despite the phone being a refurbished one rather than brand new, I cannot fault the battery on it at all and am pleased to still generally have around half the battery left by the end of the day. Will definitely be considering BackMarket for future phone purchases (and pleased to see they also do other devices too).
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - UnlockedGavin W.
Purchased on the 9 July 2023
Verified purchaseThe phone arrived earlier than expected and well packaged. The quality of the phone is excellent, just the absolute slightest of wear showing around the edge of the camera - but that's nitpicking. I won't buy a brand new phone again when you can get a refurbished phone that is this good. I would definitely use BackMarket again, and I've already started recommending it to friends.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 5 128GB - Black - Unlocked