Customer reviews for Refurbished iPhone 11

Arrived on time as described ref condition. However refurbished parts ( screen) were not genuine and the battery is a-bit lacking for someone who has a handful of apps at most, rarely streams and has a screen time less than 15 mins a day. Would recommend for clarity of purchase , price if in a rush , and communication.

This is the best refurbished phone ive ever received. It came so fast! I ordered the Fair one (cheapest) and it came like BRAND NEW!!! I honestly cant hive a review good enough for the Iphone. Its insanely amazing. Thank you, my daughter will be so happy and i can wrap the case separately now!!! Not even a tint scratch on this phone! Xxxx

Really pleased with my iPhone 11. I ordered the excellent condition and it came like new! My only criticism would be that the battery isn’t too great but that is probably expected to some extent with a refurbished phone. Overall I am really pleased with my new phone and would recommend Back Market.

I bought this for my 67 year old dad, it was an upgrade from his old iPhone SE which was a work phone. He seems happy with the iPhone 11, good upgrade, bigger screen so it's easier to text on, face recognition so he doesn't have to enter a pin to unlock the phone, camera quality is much better. I suppose the only niggle is the replacement battery is not an apple one and doesn't seem to be lasting as long as his previous phone but there's maybe multiple factors. I think it's only common to charge a phone everyday. I'll have to look at some of his app settings and make sure there's none running in the background on him that he doesn't need. Experience has been good on here and I got a phone for my mum too which I'm waiting for.

Absolutely delighted with my iPhone 11 - arrived as speedily as promised, in excellent condition, nicely packaged and the after care has also been excellent. Thank you and have already recommended Back Market to several friends.

I was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.

I bought the iphone 11 being in really good condition so 1 behind best option and it looks brand new, no scratches, no marks and I also asked for a new battery and I can tell everything works perfectly new.......10/10

The whole experience of buying the phone has been positive. I was wary of buying a refurbished phone. The buying process was straightforward the e-mail confirmation and delivery information was reassuring. Prompt delivery, the phone arrived in very good condition as described. It was easy to set up. I have been using the phone now for about 4 weeks. All good. I will recommend to friend and family.

Everything about the experience was first class. From price to delivery and condition of phone excellent. Would recommend Back Market for refurbished phones.had this a few weeks battery excellent camera brill. You don't need to pay silly money for a new iphone