Customer reviews for Refurbished iPhone 11 Pro Max

I bought the iPhone 11 Pro Max for my daughter and she has said the phone is working brilliant and she loves the colour we would recommend anyone to check back market for refurbished phones reasonably prices would recommend to family and fr

I have previously purchased my refurbished phones from a well known competitor, but on this occasion I decided to try out Back Market as they offered a better (and cheaper!) deal on this phone, AND they offered the 'new battery' option, which the other service didn't. All I can say is WOW, just WOW! The phone arrived in mint condition (as described) along with 100% battery health. I must admit though, when I picked up the box and heard something small and rattling about inside, I dreaded opening it expecting a broken screen or something. But no, it was only the sim card tray adapter and Lightning cable. lol. I feel like I have just bought a brand new phone, it IS that good! I can definitely recommend Back Market as THE place to go for your refurbished phones. I will probably mention about my experiences of buying from them on our YouTube channel soon enough. I think a few thousand subscribers might be interested. :D Thank you.

The order came very quickly and the phone looks pretty good. It took 3-4 attempts to transfer all my data and set up though. Not sure if this was because of the phone or because of my technical inability! I will keep monitoring the phone to see if any other issues come up. Everything else seems okay at the moment. 😊

I purchased the Iphone 11 Pro Max 64GB for my daughter. The phone is as good as new and she is thrilled with it. So far so far, no issues! I was a bit hesitant as I've never purchased from BackMarket before, however the purchasing process was simple, I was informed regularly about it's delivery. End to end, seamless process. I think it's fair to say BackMarket have gained a customer for life. Highly recommend this business and will not hesitate to make a purchase again.

Brilliant service from backmarket, iPhone 11 Pro Max arrived 2 days early and is now set up and working brilliantly. Looks brand new, no evidence of scratches etc. I was provided a charging cable but am unable to use it as I haven’t the right adapter as it is apparently for the newer models and my previous model was an iPhone 7, not sure what I need to do as it’s of no use unless I can get an appropriate adapter.

Ordered the iPhone 11 Pro Max and it’s absolutely brilliant no issues with anything. I absolutely love this phone and couldn’t recommend Back market more. I will buying again for my sons birthday in a couple of weeks time :)

Excellent service and exceptional iPhone 11 Pro Max, practically as new, for a fraction of the cost. First time using Backmarket and highly recommend it.

My excellent phone tells me that it cannot guarentee that it has an Apple battery! I was under the impression that only real Apple batteries were used. Other brands can cause irreparable damage. I meed some guarantees about my purchase. Please advise.

When I received the phone I charged it before use, I began to see notification pop up saying" battery not recognise, "unknown part" message battery not genuine iPhone" At that point I did become more curious to know why and I searched for help on your website and saw the explaination given to that effect. However, I will use the phone for the next 30days and if battery persist to run down early I might have to contact back. I wanted to write to your company regarding that but I will wait 30days if nothing improves I might return it