Customer reviews for Refurbished iPhone 11 Pro

I love the phone, the speakers are a bit iffy but the functionality is superb! Transferring from my android was extremely easy, the device quality lives up to its reputation and the back market refurbish team is to thank for that. I’m extremely happy with my device and look forward to working with you again.

Ordered a refurbished iPhone 11 pro. The phone came from Phones Direct in one of their boxes and was packaged well. To be fair the phone was as described and in excellent condition no scratched or marks on the case or screen, in fact it looked like a brand new phone. I haven't had an iPhone before because I usually use Samsung but I loved the phone and tried it for ten days, unfortunately it kept shutting down and starting back up for no reason, hence the 4*. This happened about six times that I know of in the ten days I had it, while web browsing and also during a phone call and a WhatsApp call. I suspect it was happening more often when I was not actually using it and I did not know. Rather than fuss about with repairs I've sent it back for a refund because it is well within the 30 days and I did not want to lose my right of a refund. The returns process was simple and I've just had a message to say that it's been delivered back to them, so now I'm just waiting for my refund. To be honest I think I was just unlucky this time so as soon as my refund hits my bank account I'll try again and order another one to replace it, maybe a different colour to make sure I don't get the sam...

Could not be happier! I liked my iPhone 11 pro I had for 4 years and still think the camera on the 11 pro is superior to the 15 pro, especially for the kind of images I take. So, to get one refurbished that had no scratches on either the front or the back and as far as I can tell works perfectly - is a revelation! Delivery was prompt as well and I can't see myself ever going back to buying new. 5 out of 5 stars. Thank you!!

I’m so pleased with my refurbished iPhone 11 Pro. It’s in great condition and just what I was hoping for 😊

It was easy to find a used iPhone to replace my ageing iPhone 6S. The iPhone 11 Pro in “good” condition with a new battery seemed good value. It arrived well within the delivery estimate, was well packaged. The screen looked perfect and there was perhaps one small scratch on the back. It was just over 50% charged which wasn’t a problem but I did wonder why it didn’t have a full charge. All the features that I have used seem to work well. I am very pleased with my purchase.

I ordered a 'good' quality iphone 11 pro and didn't pay extra for the battery. It has no signs of wear on it, connects quickly and charges well, so extremely pleased. It was an awesome upgrade from my old iphone 8!

I have ordered two phones last week, including this iPhone 11 Pro. It's quite good and looks very new. I am happy with the purchase. The other one is not that good in condition. i.e the power button is worn out and many scratches. I am hoping to return it. Hopefully, they can change me to a good condition one...

The refurbished iPhone 11 arrived next day, was in excellent condition and was so easy to set up by downloading everything from iCloud. Once done it was just like my old phone that went bad but better. So - thanks Back Market.

Very happy, prompt delivery and very proactive packaging. Product is everything advertised even though the screen and battery are none genuine of which was not mentioned, but is as expected with a refurbished product.