Customer reviews for Refurbished iPhone 11 series

Phone was excellent value. Really happy with accurate description, easy ordering and very prompt service.. My family have bought goods from this company before so it is our go to company for reconditioned electrical goods. My first phone reconditioned purchase I have had for 5 years aaprox and it’s only its age not being able to use certain apps that made me update phone.

Here’s a possible review for your refurbished Apple iPad and iPhone 11 Pro from Back Market: I recently purchased a refurbished Apple iPad and an iPhone 11 Pro from Back Market, and I couldn’t be more impressed! Both devices arrived in flawless condition, looking and functioning as though they were brand new. The screens were pristine, the batteries were in excellent health, and the overall performance was exactly what I’d expect from brand-new Apple products. The packaging was secure, ensuring the devices were well-protected during shipping. I also appreciated the detailed information provided on each product’s condition before purchasing—it was clear, transparent, and accurate. Back Market’s pricing was fantastic, offering significant savings compared to buying new without compromising quality. Additionally, their warranty and return policy gave me peace of mind. I highly recommend Back Market to anyone looking for reliable refurbished electronics. These devices are a great way to get premium products at a fraction of the cost while being environmentally conscious. I’ll definitely be shopping here again.

my father was not convinced of buying refurbished. he feared back-market to be a scam even though i convinced him to buy it he still had lots of worries. the phone arrived 2 days later the battery was charged and in good condition with just little scratches around the camera which are not a worry at all. we bought fair and the condition was amazing, literally 2/3 minor scratches ,screen was great and the battery was at 100% which is shocking for a phone which was bought on fair. honestly, my entire family will start purchasing from back-market this phone is honestly dreamy!

Arrived on time as described ref condition. However refurbished parts ( screen) were not genuine and the battery is a-bit lacking for someone who has a handful of apps at most, rarely streams and has a screen time less than 15 mins a day. Would recommend for clarity of purchase , price if in a rush , and communication.

I love the phone, the speakers are a bit iffy but the functionality is superb! Transferring from my android was extremely easy, the device quality lives up to its reputation and the back market refurbish team is to thank for that. I’m extremely happy with my device and look forward to working with you again.

An excellent site for choosing a refurbished phone. Loads of information on many phones enabling the right choice and very competitive pricing. Very happy with the condition of my phone as described. Very fast delivery service and trade in of old phone could not have been easier. Would definitely recommend this site for a refurbished phone.

This is the best refurbished phone ive ever received. It came so fast! I ordered the Fair one (cheapest) and it came like BRAND NEW!!! I honestly cant hive a review good enough for the Iphone. Its insanely amazing. Thank you, my daughter will be so happy and i can wrap the case separately now!!! Not even a tint scratch on this phone! Xxxx

Ordered a refurbished iPhone 11 pro. The phone came from Phones Direct in one of their boxes and was packaged well. To be fair the phone was as described and in excellent condition no scratched or marks on the case or screen, in fact it looked like a brand new phone. I haven't had an iPhone before because I usually use Samsung but I loved the phone and tried it for ten days, unfortunately it kept shutting down and starting back up for no reason, hence the 4*. This happened about six times that I know of in the ten days I had it, while web browsing and also during a phone call and a WhatsApp call. I suspect it was happening more often when I was not actually using it and I did not know. Rather than fuss about with repairs I've sent it back for a refund because it is well within the 30 days and I did not want to lose my right of a refund. The returns process was simple and I've just had a message to say that it's been delivered back to them, so now I'm just waiting for my refund. To be honest I think I was just unlucky this time so as soon as my refund hits my bank account I'll try again and order another one to replace it, maybe a different colour to make sure I don't get the sam...

I bought this for my 67 year old dad, it was an upgrade from his old iPhone SE which was a work phone. He seems happy with the iPhone 11, good upgrade, bigger screen so it's easier to text on, face recognition so he doesn't have to enter a pin to unlock the phone, camera quality is much better. I suppose the only niggle is the replacement battery is not an apple one and doesn't seem to be lasting as long as his previous phone but there's maybe multiple factors. I think it's only common to charge a phone everyday. I'll have to look at some of his app settings and make sure there's none running in the background on him that he doesn't need. Experience has been good on here and I got a phone for my mum too which I'm waiting for.