Customer reviews for Refurbished iPhone 12 Pro Max Pacific Blue

I ordered a "Fair" refurbished iPhone 12 Pro Max and I am very pleased with my purchase. The phone arrived quickly and looks brand new, the only slight issue is that the camera has been unrecognised by apple as I think it was replaced but it works just fine.

Got to say how impressed I am with my new IPhone 12 Pro Max…..even though it’s a refurbished phone you wouldn’t actually know it……from delivery, setup to general day to day use I’ve got no complaints……and it’s great to have a battery that doesn’t drain at the drop of a hat…….given the quality I’ll definitely be looking at an Apple Mac as my next purchase.

Paid the extra for an excellent condition iPhone 12 Pro Max … I’m a little disappointed that there is dirt present around the camera lenses and the earpiece. The cable they sent me is a lightning type c connection not a usb connection. Minor things really, but attention to detail could be better by the refurbishing company. All in all the handset is in very good condition with no visible marks on casing or screen. Will get it into an authorised iPhone repair shop to have the battery changed as it is only at 87% health, and will get them to clean it up thoroughly.

I recently purchased a refurbished iPhone 12 Pro Max and I couldn't be happier with my decision. The phone looks and feels brand new, and it works flawlessly. I was a bit hesitant at first, but the seller provided a warranty which gave me peace of mind. The camera quality is stunning, and the battery life lasts all day long even with heavy usage. Overall, I am extremely satisfied with my purchase and would highly recommend considering a refurbished iPhone 12 Pro Max as a cost-effective alternative to buying a brand-new one

I am delighted with my phone. This is my first iPhone and the first time I’ve bought a refurbished one. I’ve had it for just over three weeks now and I have already decided I will never buy a brand new phone again. There is no need to as this one is in perfect condition. Sandox are a great company and their service is first class. They kept me informed about my delivery and very kindly sent me a free screen protector. I would highly recommend them!

Impressive condition couldn’t tell it is refurbished, the seller sent in a secured packaging even sent me a screen protector as a first time customer with no extra cost. surely satisfied with the seller and back market as always.

very quick delivery. Welll packed. when we opened condition was good as described, scratch on the screen was deeper than I'd have wished for, could feel it but was less that 0.5mm long, another deep one on the flat edge, but a cover (clear as the blue is lovely) a good clean and a tempered glass screen and it's not noticeable. so quite happy and a good price. First time we've used Back Market, used other refurbished sellers before and definitely the way to go.

That’s it I will never buy a new iPhone again or any phone for that matter. Backs market is my go to place now for that. I only upgraded from an 11 to a 12 pro max 512 GB which is perfect for what I need and it’s just like a brand new phone for half the price of a new one. Just bought my partner one for Xmas as well . Top quality great customer service and a very prompt delivery. I’ll be back soon looking for a refurbished Mack book pro Thanks A1

I had high hopes as presentation wise the phone looks fab, but unfortunately the particular vendor/retailer didn't pick-up on the screen issue via quality assurance - straight out the box, the device goes blank (either white or green) with random lines across the screen. The display was one component replaced in the refurbishment (it says in the settings that the display has been repaired with an unknown replacement display part which confirms this). These things happen so not the end of the world. At least it can be sorted.