Customer reviews for Refurbished iPhone 12 Pro Max

So I have a disability, this has left me bed bound and I heavily rely on my phone to call for help when it's needed. I brought a refurbished one off Amazon, but it caused me so many problems. So after reading the reviews from customers on here i thought I would give it ago. I'm happy the delivery was very quick. And the phone is in good condition. The only things I can say is I ordered a pacific blue colour iPhone 12 Pro Max and I received white, and the battery health is at 87% but these aren't massive issues

I made my first order on 27th December 2024 after initially cancelling the same phone in order to order a phone with a much larger storage capacity, my phone arrived on time and when I opened the box I thought back market had sent me the wrong phone as the phone i received look like it’s a brand new device not one that’s been refurbished, in fact had the phone arrived in its original box then you would say it’s brand new, it was easy to transfer all my data from my iPhone 11 to this 12 pro max and it’s a lot quicker, the colour is vibrant never had any colours apart from Rose Gold or Gold,

Really great, ordered the phone for good condition and it was honestly excellent no complaints at all, top battery health, no scratches at all, enjoying the use so far not seen any problems. Totally worth it not sure I’ll ever buy a brand new phone again, refurbished is the way to go. Saves money for real!

Paid the extra for an excellent condition iPhone 12 Pro Max … I’m a little disappointed that there is dirt present around the camera lenses and the earpiece. The cable they sent me is a lightning type c connection not a usb connection. Minor things really, but attention to detail could be better by the refurbishing company. All in all the handset is in very good condition with no visible marks on casing or screen. Will get it into an authorised iPhone repair shop to have the battery changed as it is only at 87% health, and will get them to clean it up thoroughly.

I recently purchased a refurbished iPhone 12 Pro Max and I couldn't be happier with my decision. The phone looks and feels brand new, and it works flawlessly. I was a bit hesitant at first, but the seller provided a warranty which gave me peace of mind. The camera quality is stunning, and the battery life lasts all day long even with heavy usage. Overall, I am extremely satisfied with my purchase and would highly recommend considering a refurbished iPhone 12 Pro Max as a cost-effective alternative to buying a brand-new one

Absolutely brilliant service and platform, I have purchased x 4 phones so far for family and it's one the best places to get a refurbished phone for a great price. Fully recommended

This order unlike the first one came immediately and it came the next day, that’s a 5 star for Back Market and dpd delivery, and I will always recommend dpd as they are way better than Royal Mail, twice my phone has been stolen at Royal Mail and I will never recommend them with phones as I’ve had bad experiences with them. Dpd were prompt and careful, I’ll recommend them 10 out 10 times.

Yes very happy with the level of service! Customer care! Delivery was very fast! Very good company to buy from for technology! It’s got a level of care to the purchase I just like! Well done guys at black market!

Wonderful service. I received very good condition phone and I am very happy about this. But only thing I received type c charger which is meant for 15 or later models. Other than that all perfect. I’m going to buy one more time.