Customer reviews for Refurbished iPhone 12

4.3/5

21,233 verified reviews in the last 12 months.

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  • D

    Dean G.

    Purchased on the 16 March 2024

    4.9/5

    Decided to try out a refurbished phone and have to say i'm really impressed. went for an iPhone 12 in "good" condition and it's in perfect condition. Battery percentage is at 85% but i don't mind that as i know it will still have an original apple battery

    Reviewed in United Kingdom on 20 March 2024

    iPhone 12 64GB - Green - Unlocked
  • A

    Andrew T.

    Purchased on the 19 January 2024

    4.9/5

    iphone 12 was purchased for a family member and i chose the excellent condition handset. Phone was delivered within a few days and it was perfect! Screen and general handset had zero blemishes etc, it started up like a brand new iphone with the set up as you would expect with a new device. Of course saved some money buying a refurbished device but it also reduces the general environmental impact you would associate with a brand new phone. The only thing that would make this better would be if the phone came in an apple box. I bought one on line to put the phone in (a tenner online!) Would recommend buying a refurb through back market.

    Reviewed in United Kingdom on 29 January 2024

    iPhone 12 128GB - White - Unlocked
  • R

    Raymond S.

    Purchased on the 15 July 2024

    5/5

    Ordered my refurbished iPhone 12 and it was delivered as promised the following day. The condition of the phone was as expected. I recommend Back Market should anyone be considering purchasing a refurbished phone.

    Reviewed in United Kingdom on 29 July 2024

    iPhone 12 128GB - Blue - Unlocked
  • D

    David M.

    Purchased on the 15 March 2024

    4.8/5

    Hi - I ordered an "excellent" condition iPhone 12 128GB from Back Market. Previously I had an iPhone SE so despite being quite an old phone now the iPhone 12 was a big step up for me. I'm enjoying the significantly better camera and the larger screen. Also I'm not missing the home button. The phone was pretty much as I expected and was in very good condition. There was one noticeable scuff mark on the lower outside casing but apart from that the phone looked as new. The battery runs down a little quicker than my iPhone SE but nothing significant here. Overall I'm delighted with my purchase and will definitely be recommending Back Market to anyone in the market for a refurbished phone. I will no doubt be looking to upgrade in the next year or two and will definitely be revisiting Back Market to see what is available.

    Reviewed in United Kingdom on 24 March 2024

    iPhone 12 128GB - Black - Unlocked
  • K

    Katrina H.

    Purchased on the 30 December 2023

    4.9/5

    Bought iPhone 12 picked one listed as excellent condition. When it arrived there was a small scratch on corner of front screen but was otherwise in very good condition. Was a bit worried about buying a reconditioned phone but it is in good working order and battery health is also very good. Delivery was very quick and the phone was nice and clean. Would recommend this website.

    Reviewed in United Kingdom on 14 January 2024

    iPhone 12 64GB - White - Unlocked
  • S

    Sandra W.

    Purchased on the 30 November 2023

    4.3/5

    On the whole I’m happy with the condition of the phone. However, given it is an ‘Excellent’’ rating I’m disappointed that the Battery Health is only 85%. My sister who also purchased a refurbished IPhone 12 with an Excellent rating has 97% Battery Health.

    Reviewed in United Kingdom on 28 December 2023

    iPhone 12 128GB - Blue - Unlocked
  • T

    Tracy V.

    Purchased on the 12 December 2023

    4.8/5

    I am extremely happy with the IPhone 12 that I bought for my daughter’s Christmas present. She is delighted as well. It’s better than I even expected it to be. Would definitely use Back Market again in the future to purchase a refurbished IPhone.

    Reviewed in United Kingdom on 27 December 2023

    iPhone 12 64GB - Green - Unlocked
  • O

    Oku O.

    Purchased on the 2 December 2023

    4.7/5

    I am really happy about my iPhone 12 refurbished, though the battery percentage was 96% . At first, I was reluctant to buy my iPhone 12 refurbished on this app but Backmarket kept their promises and I received my phone with good condition not as an excellent but the phone is good and functioning very well. however, I will be 💯 willing to buy other devices from them in future.

    Reviewed in United Kingdom on 17 December 2023

    iPhone 12 128GB - Black - Unlocked
  • M

    Maksym B.

    Purchased on the 6 May 2024

    4.9/5

    I ordered an iPhone 12 in excelent condition. Arrived without scratches, defects and 100% battery health. Would recommend this seller. There are also no notifications about non-original spare parts. The charging cable that came with the phone is slightly bent at the end of the wire, in general I think that it is not original... but I think there is nothing wrong with that. Lens is excellent as well. The packaging was good, worse than the original but great for a refurbished product. The only thing is that I waited a very long time after ordering for confirmation of arrival. There is no button to confirm the order, so you have to wait. I don’t know how long I waited, but I received the phone on May 8th, and I ordered it on the 6th, and for a week I looked at the status of the order to write a review and did not wait. After two weeks I can do it, but this is the fault of the marketplace and not the seller. Excellent as ordered! Thanks!

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 128GB - White - Unlocked
  • J

    Jamie D.

    Purchased on the 22 October 2024

    4/5

    This was a Xmas present for my partner, her phone broke so she has had it early. I paid for an “excellent” refurbishment but as soon as the phone was started it flashed up that the battery wasn’t an Apple battery, also seems like a few times it’s been on a go slow for certain apps but then works perfectly again after 10 minutes. She is very ver the moon with the phone but I’m a little disheartened that these messages are popping up so she is unable to check the battery life given the price paid.

    Reviewed in United Kingdom on 14 November 2024

    iPhone 12 128GB - Blue - Unlocked