Customer reviews for Refurbished iPhone 12

Over the moon with my purchase ordered it and was delivered the next day being a pensioner was a bit apprehensive in transferring all my information from my iPhone 8 but I should not of been did everything myself no help needed as for my new. Refurbished iPhone 12. Was in perfect condition lovely colour and what value for money would highly recommend back market great service many thanks

Reconditioned iPhone 12/128GB - Black - Unlocked + protective case ordered as a Christmas present, therefore, not yet in use. However, the items arrived ahead of schedule and were expertly packed for shipment. The iPhone was In immaculate condition with handy aide memoir providing information about transferring data from old phone to new and included a USB-C charging cable. Thank you for a quality used product at a very competitive price. Although not yet in use and time will tell this product could easily pass for brand new.

This was a Xmas present for my partner, her phone broke so she has had it early. I paid for an “excellent” refurbishment but as soon as the phone was started it flashed up that the battery wasn’t an Apple battery, also seems like a few times it’s been on a go slow for certain apps but then works perfectly again after 10 minutes. She is very ver the moon with the phone but I’m a little disheartened that these messages are popping up so she is unable to check the battery life given the price paid.

Very first iPhone & I love it. Couldn't afford a new one so thought a refurbished one might be the next best thing. Very impressed with the condition of the phone. The website and ordering was so easy to use and delivery was super speedy. Well done everyone at Back Market!

My first time purchasing a refurbished phone and I can honestly say that I am converted and will never buy a new phone again! Back Market sent me exactly what was described on their website and I am very happy with my phone!

Very please the phone has been great no complaints and I would recommend buying from back market. I was apprehensive about a refurbished phone and I did go for the upper end of the reviews on your site. All I can say is thank you. I took a chance and I had nothing to worry about.

This is the 3rd time I have purchased from BM and once again I have had an awesome experience. I'm delighted with my purchase and with customer service support to return another phone I had inadvertently purchased. I always suggest people try BackMarket reconditioned phones because of my own experience.

I generally order refurbished phones to make a decent saving so thought I’d try Back Market. Ordering was simples and the iPhone arrived very quickly, all tracking information was sent beforehand. I’d ordered a phone in “Good” condition with a new battery. I honestly couldn’t find any marks on the phone at all so very pleased. Going to order another from them shortly so happy to recommend Back Market to friends and family.

Purchased the phone for my daughter's birthday. She is delighted with it. The condition was fantastic, looks almost new! I've never bought a reconditioned phone before but will definitely do it again. It arrived within a few days and was well packaged. Happy customer and would definitely recommend.