Customer reviews for iPhone 13 series

4.4/5

84,597 verified reviews in the last 24 months.

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  • C

    Carolyn L.

    Purchased on the 13 December 2024

    Verified purchase
    5/5

    We purchased a Fair condition phone for our daughter for Christmas. It is in fantastic condition. She is extremely happy with it. Absolutely no complaints about anything so far. The battery power is good and everything works perfectly. I'm considering a reconditioned phone when mine needs replacing. I was always a bit dubious about secondhand phones, but this has changed my mind.

    Reviewed in United Kingdom on 5 May 2025

    iPhone 13 128GB - Pink - Unlocked
  • O

    Olaitan L.

    Purchased on the 13 February 2025

    Verified purchase
    5/5

    Sincerely speaking, I was in full doubt when I ordered my iPhone 13 Pro max to be as neat, clean and the camera to be as this sharp. When I got the phone, it's sparkling. Battery life span is top notch, no scratch on screen and body. infact, I have already informed some of my friend to order theirs immediately from Back Market. Back Market, pls keep this up. You are great.

    Reviewed in United Kingdom on 16 April 2025

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked
  • F

    Firdose A.

    Purchased on the 16 April 2025

    Verified purchase
    4.8/5

    Really good trustworthy website. True to description of the device. I received my Apple IPhone 13 Pro 128GB in Gold. The condition of it perfect. New condition, not a single scratch on the phone. Battery health is really good 91% for the price I paid. Really worth buying refurbished phones on this website. I'm soo happy about my new Purchase. I would recommend to buy again in the Future. And I'll recommend to friends and family too. :)

    Reviewed in United Kingdom on 27 April 2025

    iPhone 13 Pro 128GB - Gold - Unlocked
  • J

    James T.

    Purchased on the 11 February 2025

    Verified purchase
    4.2/5

    My refurbished iPhone 13 mini is great. The only minor point to raise is that it clearly been refurbished with a non-Apple battery and I keep getting notifications telling me that the device can’t recognise the battery and that as a consequence the battery health reporting may be inaccurate. Not what I was expecting! Any hints on how to get the phone to verify the battery?

    Reviewed in United Kingdom on 25 April 2025

    iPhone 13 mini 128GB - Midnight - Unlocked
  • T

    Timilehin O.

    Purchased on the 30 August 2024

    Verified purchase
    5/5

    When I say this phone is immaculate I mean like the service was a ten the packaging ten every thing ten I got the phone in good condition that’s was the option I picked and for a refurbished phone this is good like really I will recommend and I am gonna order another phone this week 10/10

    Reviewed in United Kingdom on 1 April 2025

    iPhone 13 Pro Max 128GB - Silver - Unlocked
  • J

    Jennifer A.

    Purchased on the 24 April 2025

    Verified purchase
    4.9/5

    Easy ordering and prompt delivery. First time ordering a refurbished iPhone 13 and pleased that it’s in perfect order, no scratches or dents and battery at 89%. . Also came with a new charging cable . Very happy so far.

    Reviewed in United Kingdom on 4 May 2025

    iPhone 13 128GB - Blue - Unlocked
  • B

    Biren P.

    Purchased on the 28 April 2025

    Verified purchase
    5/5

    This is the first time I have ever bought a refurbished phone. I bought an iPhone 13 Pro in excellent condition on Monday and it arrived next day. It looks brand new! And functions as new as well. Battery health very good at 86%. I am very pleased with the item and definitely will buy again from Backmarket.

    Reviewed in United Kingdom on 30 April 2025

    iPhone 13 Pro 512GB - Sierra Blue - Unlocked
  • S

    Sarah C.

    Purchased on the 16 April 2025

    Verified purchase
    4.9/5

    I’m really pleased with my iPhone 13. It exceeds my expectations and is quite beautiful! This company is doing a great thing for the planet and for our pockets. I love the idea of not buying new especially when a reconditioned phone can be this good.

    Reviewed in United Kingdom on 27 April 2025

    iPhone 13 128GB - Starlight - Unlocked
  • M

    Malani N.

    Purchased on the 2 March 2025

    Verified purchase
    4.4/5

    I recently purchased an iPhone 13 (Fair Condition) from Back Market, and overall, I’m really impressed with it. --- 🔹 Condition & Physical Appearance I ordered Fair Condition, so I expected some wear and tear. The phone arrived with visible marks around the body and one on the camera, but it doesn’t affect the camera quality at all. The screen is perfect, which is a big plus since that’s the main part of the phone you interact with. If you use a case, most of the marks are covered anyway, so it’s not a big deal. --- 🔹 Performance & Battery Life The phone works really well, and I haven’t noticed any performance issues. I didn’t choose the new battery option, and I can tell the battery doesn’t last very long. However, since I bought it for business use and it mostly stays on my desk, this isn’t a problem for me. If you’re planning to use this as your main phone, I’d highly recommend getting a new battery for better longevity. --- 🔹 Would I Recommend Back Market? ✅ Yes, absolutely! If this is what Fair Condition looks like, I can imagine Good or Excellent being even better. ✅ For a secondary phone (like mine), Fair Condition is more than enough. ✅ For a main pho...

    Reviewed in United Kingdom on 26 March 2025

    iPhone 13 512GB - Midnight - Unlocked
  • A

    Andie S.

    Purchased on the 11 February 2025

    Verified purchase
    5/5

    Absolutely brilliant. This is the first time I’ve used Back Market to buy a reconditioned phone and the whole experience has been outstanding. My iPhone 13 arrived within days and although I had signed up for one in good condition, it arrived like a brand-new phone in both looks and function. They took my old iPhone in as part exchange with a price I was very happy with. The communication throughout was excellent and my husband is soon going to order from this company. I have no hesitation in recommending them.

    Reviewed in United Kingdom on 24 April 2025

    iPhone 13 256GB - Starlight - Unlocked