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20,863 verified reviews in the last 12 months.
Andie S.
Purchased on the 11 February 2025
Verified purchaseAbsolutely brilliant. This is the first time I’ve used Back Market to buy a reconditioned phone and the whole experience has been outstanding. My iPhone 13 arrived within days and although I had signed up for one in good condition, it arrived like a brand-new phone in both looks and function. They took my old iPhone in as part exchange with a price I was very happy with. The communication throughout was excellent and my husband is soon going to order from this company. I have no hesitation in recommending them.
Reviewed in United Kingdom on 23 February 2025
iPhone 13 256GB - Starlight - UnlockedMichael E.
Purchased on the 1 February 2025
Verified purchaseVery pleased with my refurbished iPhone 13 which was received quickly after placing order. Condition is good, as described, and battery life and responsiveness are very substantially improved compared to my previous phone. I have purchased from Back Market previously and trust their service and competitive pricing.
Reviewed in United Kingdom on 17 February 2025
iPhone 13 128GB - Midnight - UnlockedWendy B.
Purchased on the 28 December 2024
Verified purchaseThe iPhone 13 is fab, still getting use to it. Would definitely recommend buying a refurbish one, When it arrived was so impressive, thought it was a brand new one, no marks or scratches on it. The service from the time ordered to receiving it was excellent. Definitely recommend backmarket.
Reviewed in United Kingdom on 12 January 2025
iPhone 13 128GB - Green - UnlockedAmirah A.
Purchased on the 5 November 2024
Verified purchaseExtremely happy with the iPhone 13 I purchased! It's the first time I've bought a refurbished phone and I was a bit worried, but although choosing the cheapest condition option the phone still looks and functions like it's brand new. Will definitely be using BackMarket again :)
Reviewed in United Kingdom on 9 December 2024
iPhone 13 128GB - Blue - UnlockedMalani N.
Purchased on the 2 March 2025
Verified purchaseI recently purchased an iPhone 13 (Fair Condition) from Back Market, and overall, I’m really impressed with it. --- 🔹 Condition & Physical Appearance I ordered Fair Condition, so I expected some wear and tear. The phone arrived with visible marks around the body and one on the camera, but it doesn’t affect the camera quality at all. The screen is perfect, which is a big plus since that’s the main part of the phone you interact with. If you use a case, most of the marks are covered anyway, so it’s not a big deal. --- 🔹 Performance & Battery Life The phone works really well, and I haven’t noticed any performance issues. I didn’t choose the new battery option, and I can tell the battery doesn’t last very long. However, since I bought it for business use and it mostly stays on my desk, this isn’t a problem for me. If you’re planning to use this as your main phone, I’d highly recommend getting a new battery for better longevity. --- 🔹 Would I Recommend Back Market? ✅ Yes, absolutely! If this is what Fair Condition looks like, I can imagine Good or Excellent being even better. ✅ For a secondary phone (like mine), Fair Condition is more than enough. ✅ For a main pho...
Reviewed in United Kingdom on 16 March 2025
iPhone 13 512GB - Midnight - UnlockedMike F.
Purchased on the 21 December 2024
Verified purchasehonestly i am so impressed with the condition of this phone with it being in FAIR condition and it being £260!!! (iphone 13 128gb in starlight colour). i so deffo recommend it to anyone who is looking for a phone on a budget and don’t mind it being refurbished. even tho this is a refurb, it looks brand new and i got it with 88% battery capacity, and no cosmetic damage (a VERY little scratch on the front but it is barely noticeable). great job backmarket!!!! :))
Reviewed in United Kingdom on 24 December 2024
iPhone 13 128GB - Starlight - UnlockedPatricia H.
Purchased on the 26 February 2025
Verified purchaseHave purchased a few refurbished phones from Back Market, and as always, the latest Iphone purchased was a great phone. Very pleased with my purchase, with no marks or scratches. Highly recommend.
Reviewed in United Kingdom on 16 March 2025
iPhone 13 128GB - Pink - UnlockedPauline B.
Purchased on the 3 February 2025
Verified purchaseI’m very impressed with my whole experience with backmarket, after purchasing a refurbished Iphone13. The delivery was excellent and well wrapped, and the communication was brilliant. Also I had my refund from my old phone as promised. I shall definitely recommend and use them again. Thank you. 🤩
Reviewed in United Kingdom on 18 February 2025
iPhone 13 128GB - Red - UnlockedDave W.
Purchased on the 3 January 2025
Verified purchaseSo far so good. Speedy delivery too. Ordered a 'good condition' phone and was not disappointed, no scratches or marks to case or screen. All apps & cameras work ok and not had any problems to date. One downside was applying a screen protector. Took it to a local shop and the owner tried 3 times to put a protector on the screen without bubbles - failed! Although he felt that guilty that he didn't charge me. I can only assume that the phone supplier has change the screen during refurbishment and not used a quality screen. Other than that Back market have always been good value for money.
Reviewed in United Kingdom on 19 January 2025
iPhone 13 128GB - Blue - UnlockedCarolyn L.
Purchased on the 13 December 2024
Verified purchaseWe purchased a Fair condition phone for our daughter for Christmas. It is in fantastic condition. She is extremely happy with it. Absolutely no complaints about anything so far. The battery power is good and everything works perfectly. I'm considering a reconditioned phone when mine needs replacing. I was always a bit dubious about secondhand phones, but this has changed my mind.
Reviewed in United Kingdom on 6 January 2025
iPhone 13 128GB - Pink - Unlocked