Customer reviews for Refurbished iPhone 14 Pro

4.4/5

5,603 verified reviews in the last 12 months.

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  • E

    Emma J.

    Purchased on the 7 December 2024

    4.8/5

    I was very sceptical about purchasing a refurbished phone but in all honesty I am shocked at the pristine condition the phone is in! I opted for the iPhone 14 pro as a Christmas gift for my daughter, in excellent condition with no new battery and there isn’t 1 mark, scratch or scuff on it! It wasn’t in it’s original box but did have a charging cable and battery health is at 87%. It is half of the price brand new and to look at, it looks like it is new! Extremely pleased with it and will be purchasing again.

    Reviewed in United Kingdom on 10 December 2024

    iPhone 14 Pro 128GB - Silver - Unlocked
  • H

    Hugo A.

    Purchased on the 11 November 2024

    4.8/5

    I wanted to upgrade my old phone without breaking the bank. This has all the usability of a brand new iPhone 14 Pro but refurbished. The battery percentage was lower than expected but it still lasts as long as you would expect. Would highly recommend!

    Reviewed in United Kingdom on 9 December 2024

    iPhone 14 Pro 256GB - Deep Purple - Unlocked
  • H

    Henry G.

    Purchased on the 1 November 2024

    5/5

    I bought the premium refurbished iphone 14 pro and I would say you couldn’t tell it from brand new. The screen, body and battery were/felt brand new. Well worth spending the extra! The phone was also shipped quickly, and the whole service with backmarket in general is great. I really recommend using backmarket to buy quality refurbished products :)

    Reviewed in United Kingdom on 9 December 2024

    iPhone 14 Pro 128GB - Deep Purple - Unlocked
  • I

    Ittamar I.

    Purchased on the 4 October 2024

    4.5/5

    My iPhone 14 pro came totally clean and with no scratches at all both on the screen and the body, at good condition! Battery health was at 90% and everything has been working since I got it a few weeks ago. Very worth it, would recommend to others as except for battery health there's no difference between new and refurbished.

    Reviewed in United Kingdom on 9 December 2024

    iPhone 14 Pro 128GB - Deep Purple - Unlocked
  • D

    Daniella J.

    Purchased on the 18 January 2025

    5/5

    I was honestly a bit sceptical about purchasing a refurbished phone...but I needn't have been!! The whole process was easy & efficient. Delivered on time & the packaging was very good. The phone itself was exactly as described if not better. Battery is good, no scuffs or marks. So far the phone is working perfectly & I have a very happy daughter who's over the moon with her iPhone 14 Pro

    Reviewed in United Kingdom on 20 February 2025

    iPhone 14 Pro 128GB - Gold - Unlocked
  • H

    Harrison M.

    Purchased on the 8 December 2024

    4.6/5

    The phone I purchased has been absolutely incredible I have no complaints about it, the only part of this process that has been negative is the trade-in process. According to the refurbisher bandi-coot my old phone is still connected to my iCloud account I have sent them proof that it isn’t as I fully wiped the phone and removed it from the find my part of my apple account, I have received nothing in response and they only have until the 31st of December to complete the process, I do not know what will happen if they cannot complete it and it has ruined the experience for me.

    Reviewed in United Kingdom on 29 December 2024

    iPhone 14 Pro 256GB - Space Black - Unlocked
  • D

    Dani N.

    Purchased on the 19 January 2025

    5/5

    This is my first time ordering a refurbished phone from Back Market. I was a bit hesitant, but everything has been amazing so far. Ordered a ‘Good’ rated iPhone on Sunday, Phones Direct shipped it on Monday, and it was delivered Tuesday. So VERY quick turnaround indeed. The condition was perfect, almost looks new. The only thing was that when I finally turned it on, the display wasn’t ‘recognised’ by Apple. Probably because Phones Direct replaced it. But so far it’s working perfectly, so I don’t really mind :) The 30-day return window made me feel confident to get a refurbished phone. So I would suggest trying it out.

    Reviewed in United Kingdom on 22 January 2025

    iPhone 14 Pro 128GB - Deep Purple - Unlocked
  • S

    Scarlett H.

    Purchased on the 10 February 2025

    4.4/5

    This was my first time buying refurbished, so I was a little sceptical on what the quality of the phone would be like. I was definitely not disappointed - I haven’t found any marks or signs of heavy use on it, and it is working well. I’m so far really impressed!

    Reviewed in United Kingdom on 23 February 2025

    iPhone 14 Pro 128GB - Gold - Unlocked
  • S

    Sabah A.

    Purchased on the 12 February 2025

    4.9/5

    I was a bit sceptical about ordering a refurbished phone but I’m so glad I took the leap. Phone was in excellent condition (no scratches, marks etc) and the battery had 82% health which was expected. The phone arrived within two days! Really happy with my purchase.

    Reviewed in United Kingdom on 23 February 2025

    iPhone 14 Pro 256GB - Deep Purple - Unlocked
  • M

    Mr N.

    Purchased on the 13 September 2024

    4.4/5

    Perfect iPhone 14 Pro - Exceeded Expectations! I recently purchased an iPhone 14 Pro (512GB, Good Condition) from this seller, and I couldn’t be more impressed. The device arrived in perfect condition – it honestly looks and feels brand new. Not a scratch or scuff in sight, everything is neat and clean, far surpassing my expectations for a refurbished product. To my surprise, the battery health is at 100%, which is rare for a used phone. It performs flawlessly, with smooth functionality and no issues whatsoever. Shipping was also quick, and the packaging was secure, ensuring the phone arrived safely. If you're hesitant about buying a refurbished device, this seller should put your concerns to rest. The product quality is top-notch, and I’d definitely buy from them again. Highly recommend!

    Reviewed in United Kingdom on 9 December 2024

    iPhone 14 Pro 512GB - Space Black - Unlocked