Customer reviews for Refurbished iPhone SE (2022)

I don't normally do reviews but hope this helps others who may be undecided. I was sceptical about using this site as I normally buy new. My old iPhone accidentally went through the washing machine and had to be replaced. As I do not make much use of all the tech available on phones these days I was reluctant to pay pay full whack so decided to give refurbished a try. I could not be happier with the service provided and the phone came without a mark on it. Delivery was as stated and it was well packaged. Got it set up no problem and has been in daily use since without any issues. I would recommend BackMarket to family and friends.

Very hesitant about buying a reconditioned phone from a company I had not heard of before but honestly I could not fault the ‘premium’ phone, not a mark on it and works perfectly. Within two hours of purchase I was advised that the phone was being dispatched and would be delivered the following day. Really happy with the phone and I cannot speak highly enough of their customer service. I will use this company in the future.

I’m very pleased with the phone. It has taken a while to find my way around the iPhone as I’ve never had one before. The ordering was easy, the phone’s condition was as stated, delivery was quick and well packaged. Trading in an old phone was also very easy to do. I would highly recommend this company for a reconditioned phone.

Very nervous about ordering a refurbished iPhone but after making the decision I am delighted! Beautiful phone. Looks like new. Not a mark anywhere. Still finding my way around it after changing from Samsung which I had for years. But glad I changed as family all have iPhones and it helps that they and we (being old folk) can keep track of each other when out and about. Well done back market and thank you.

My first time purchasing a reconditioned mobile phone, I was nervous regarding the process and condition of the phone but I need not have worried as the delivery was next day and the phone in great condition. I recommend Back Market as a great place to buy a second hand phone.

Perfect service from start to finish. Quick delivery- with up to date messages of what stage my order was in. Purchased a reconditioned iPhone in excellent condition- it’s definitely like new Very very pleased with my pu

The iphone was exacltly as advertised. I've bought phones before from another suplier with similar success. I would recommend buying refurbished tech. I have read that often brand new items with a minor fault often end up being fixed by repairers and sold at a discount. It's good for the buyer, good for the planet (arguably) so it's a win - win I think.

All went as planned which was great. Phone looks like brand new and batteries have 95% capacity so no problems there. Slight bubble under the screen in one corner which maybe under the screen protector so I am leaving it. iPhone not that easy to set up despite having an iPad already and of course Apple don’t like taking stuff from non Apple devices. We shouldn’t have to take an education course just to fire up our new phone! My previous Sony was much easier and worked on human logic, not the ‘we think we are brilliant’ Apple approach, which you will ned to learn, won’t you. Not the fault of back market.

First venture into refurbished phone market and it won’t be my last. Back Market have been faultless from start to finish - and post sale. Phone is immaculate and more than I might have expected.