Customer reviews for Refurbished iPhone SE series

Ordered Iphone 2020SE to replace identical phone. Wasn't sure what to expect from a "refurbished" phone. Phone arrived within two days of ordering and to be honest it's very difficult to tell this refurb phone from a brand new handset. Absolutely pristine condition and so far (two weeks in) appears to be working exactly as expected. Thank you. Would not hesitate to buy again.

Phone was in excellent physical condition (I bought the top grade) but the battery was barely at the stated minimum charge value. Given the cost of the device compared to other refurbished devices of more modern spec, I would have hoped for a new replacement battery at least.

I was a bit sceptical tbh at first but I can definitely say that I was completely wrong! My refurbished phone looks great; it works fine and it was affordable so I can’t recommend back market enough!!

My new (refurbished) phone arrived ahead of schedule, it looks like brand new and I am absolutely delighted with it and the service provided by Back Market and will not hesitate to purchase from them in the future.

I don't normally do reviews but hope this helps others who may be undecided. I was sceptical about using this site as I normally buy new. My old iPhone accidentally went through the washing machine and had to be replaced. As I do not make much use of all the tech available on phones these days I was reluctant to pay pay full whack so decided to give refurbished a try. I could not be happier with the service provided and the phone came without a mark on it. Delivery was as stated and it was well packaged. Got it set up no problem and has been in daily use since without any issues. I would recommend BackMarket to family and friends.

Needed to upgrade my older phone as updates weren't being supported anymore and causing me issues with apps. I have never ever brought one for myself, got by by using my daughters cast offs for the last 20+years, didn't need anything special, just a working phone etc. Found Back Market by chance, very good prices for reconditioned phones, with four levels of condition choice, I choose premium myself, ordered on a Sunday afternoon, and received about 26 hrs later on Monday. Kept up to date on order and tracking information supplied from moment I purchased. Phone is in exceptional condition, exactly as described, came with soft case, screen protector already fitted, two lightening leads, and information on transferring data from my older phone. I would defiantly use again if the need be, and have no problem in recommending Back Market

Very hesitant about buying a reconditioned phone from a company I had not heard of before but honestly I could not fault the ‘premium’ phone, not a mark on it and works perfectly. Within two hours of purchase I was advised that the phone was being dispatched and would be delivered the following day. Really happy with the phone and I cannot speak highly enough of their customer service. I will use this company in the future.

Very happy with my refurbished iPhone SE! Apart from the tiniest of scratches on the screen (which can't be seen when covered with a screen protector), it's as good as new. Would highly recommend. Thank you!

Very speedy delivery. Phone is in pristine condition. Updated to latest operating system. It seemed not to be very smooth at first but now working with no issues. Currently using a data eSIM whilst touring. So far so good. Would certainly recommend a refurbished handset from Back Market, this is my second!