Customer reviews for Refurbished Apple iPhones

After much deliberation, nervousness, and a slight leap of faith, I decided to order an iPhone 15 Pro Max (256 GB) - Excellent condition, from this website. The seller listed was BEST4TECH, and after receiving my phone, all my worries were resolved. The phone in absolute pristine condition - no scratches or dents (for both the back panel and the screen). There was no discolouration anywhere and the phone looked practically new. The bigger surprise was that when I started using the phone, I discovered that the battery health was at 100%, with only 105 battery cycles. It even has Apple's limited warranty until September, 2025. I even noticed that features like True Tone was available, which indicated that the screen was Apple's original. Overall, my experience was perfect. I do not mean to say that this is going to be the experience of every single customer, but I believe that BEST4TECH maintains a high standard of refurbishing and it is worth buying products from them. P.S. Trade-In offer from BackMarket and the one-time use £20 student discount was highly appreciated.

Bought a iPhone 14 pro in 'good' conditions and I am very happy with it. Arrived with no scratches front and back and it works perfectly, have not found any fault with it and the 120hz screen is lovely. Battery life is at 87% which is higher then I expected from a refurbished phone. Will look to get a replacement for my wife as well soon.

I love this company! So easy to order my refurbished IPhone 14 Pro Max and it arrived on time in immaculate condition. The 1 year warranty was an added bonus. Great price too. Thanks so much Backmarket - you’re highly recommended 😀

I am so pleased with the condition of this refurbished iPhone 14. I chose a phone with more GB storage and good condition and the phone only had a very minor scratch on the body- hardly noticeable and I will be using a case anyway. Phone came with a battery life of 86% as well. definitely worth getting a 2nd hand phone from Back Market instead of new.

Absolutely brilliant. This is the first time I’ve used Back Market to buy a reconditioned phone and the whole experience has been outstanding. My iPhone 13 arrived within days and although I had signed up for one in good condition, it arrived like a brand-new phone in both looks and function. They took my old iPhone in as part exchange with a price I was very happy with. The communication throughout was excellent and my husband is soon going to order from this company. I have no hesitation in recommending them.

My wife needed a new iphone as her old one had packed up, I have never bought a reconditioned phone before so this is my first time using Backmarket, I chose the iphone 13 pro max, and decided to use the staff pick of good, I was naturally apprehensive about it. The phone turned up the next day and I was blown away by the condition, very hard to see any marks on it whatsoever, so happy with it that I am now about to order a Pixel 8 Pro for myself, again in good condition, fingers crossed it will also be superb. Big thank you to Backmarket and will defineately recommend you to others.

I ordered an iPhone 12 to replace my old iPhone 7. After reading several reviews I went for a ‘good’. condition and I was not disappointed. It arrived within two days and looked brand new. Not a mark on it. So pleased my daughter has bought an identical iPhone 12 in a different colour and again, it looks brand new. Will definitely be ordering from Back Market in the future and I would recommend to anyone thinking of buying a new mobile to buy reconditioned.

Very pleased with my refurbished iPhone 13 which was received quickly after placing order. Condition is good, as described, and battery life and responsiveness are very substantially improved compared to my previous phone. I have purchased from Back Market previously and trust their service and competitive pricing.

Received my iPhone 14 expecting a few marks on it, but not a mark anywhere like brand new, works perfectly fine, 88 percent battery, well worth the money, thank you, would definitely recommend back market for refurbished phones, delivered very quickly,