The laptop works but the batteries were running out very quickly given that it has 2 batteries. Turns out there was a codec issue which was easily resolved from a few online downloads, still dissapointing that I had to do this for myself, a less experienced tech user may not have had the ability to do this. secondly, I chose the excellent condition option, and this was a poor choice. The markings on the keus have all smudged within a year of owning it. The paint pretty much starts to melt from the bodytemp of your fingers. Also see the poor refubishment quality when you turn on the back light keyboard in a dark room. The laptop itself is sturdy, but i'm dissapointed in the quality of the refurbishement. Things were basically plastered on rather than being created for long lasting. This is an awesome website, I will continue to purchase from here, but will pay closer attention to the quality of the goods during the warranty period.

-great value for the money -the notebook was delivered in a really good condition -got an upgrade to a newer generation

Great condition . amazing product. Thanks

Laptop arrived very quickly.. Everything as described. Incredibly good value..

Very good

Am enjoying it at the moment though I find the battery not quite good enough but still ok

Very good buy! No complaints! Swift delivery!

A real new work friend! For what I do (a lot of word processing, opening several pages at the same time, watching videos/streaming and editing videos) it works really well. It's fast and doesn't heat up much. The battery, for a refurbished computer, lasts as well as a new one with my usage. So I'm really happy and satisfied with my purchase. Maybe I was lucky, but I don't think so. It's really a reconditioning, and a quality purchase.

The packaging is a bit scary, but it arrived on time and works very well. No cosmetic problems, nor any operating problems detected to date, and the battery lasts well... classic for this type of PC, but great for a refurbished one ("like new" option).