After a nightmare experience with one I bought a couple of months ago (and had to return), this time it was all good. The item arrived faster than expected (ie next day) and looks to be in as-new condition. Had a few issues setting it up but that was just down to the usual software quirks. It's now up and running and is excellent, reminding me of how much I miss these lightweight little Macbook 12s and wish Apple would launch an updated one.

Really happy about my purchase. Arrived in excellent condition, like new. The initial installation was pretty slow compared to new laptops but after that it's been performing perfectly. Laptop arrived much much earlier than what I was expecting which was fortunate as I cracked the screen of my main laptop the night before it arrived. Overall, really happy and would definitely buy another laptop through them. Thanks so much

I ordered what was meant to be a fully refurbished Macbook, but I couldn't even set up what arrived as the keyboard had a major problem - the letter L was totally non-functional. Tried to phone Back Market but no number to be found. Finally found a phone number for the seller, Tech Tiger, and after multiple attempts got to speak to someone who suggested I return it to them for a replacement. I did this but many messages later was told they didn't have one and would refund me. Days later no refund so emailed again and was offered another replacement with different spec (seriously?) Given that I paid with Klarna, it's all getting very complicated. Tried to contact Back Market today via their "Unhappy? Contact Us" link but it's not working. Never again. The seller has also told me again I will be refunded but no money. has come back yet.

This product came in good condition but one of the major issues I had with it was that it came with a password and I had to watch a YouTube video in order to by past this. It was unnecessary stress.

I really enjoyed using this service. I had a very smooth experience and the delivery was quick, I would definitely use it again and I would recommend.

Great service, my Mac arrived a couple of days early, well packaged and as described. Will definitely use again.

Just as described. Excellent in look and performance. Fast delivery also. Thank you. 🎖️🎖️🎖️🎖️🎖️🎖️🎖️

Works well enough as a replacement of mine - identical except 256. I am happy with it except the battery doesn’t last more than 3h streaming films or YouTube.

Changed mind about item and decided to return it. Returning it was quick and simple.