Customer reviews for Refurbished Microsoft Surface Pro 5

Delivery man was rude and blunt and hammered on my front door three times and didn’t read delivery instructions

Was really excited to receive my laptop. Unfortunately as I took it out of the box, I dropped it and smashed the screen. Never smashed anything in my life! Just wasn't meant to be :(

Very happy with my purchase. Delivery was very quick and the item was in better condition than I expected. Thank you

Am loving it

Great purchase so far. The battery could last a bit longer tho. Overall, it’s a good purchase

Reliable and excellent customer care❤️

Very pleased with my purchase. Just as it said on the tin. All very easy.

The item was sold to me as good quality however the battery is undetected therefore I can only use the tablet when plugged into a socket. In addition, the touch screen doesn't work therefore I can only use the item with the keypad. Both faults have workarounds however I am extremely disappointed that I am unable to use the item for its intended use. The customeer service was unhelpful and sent scripted responses rather than registering the unique messages I was sending.

The item was extremely dirty. There were marks on it that had clearly been wiped with a wet cloth. The retailer who sent me the item did not even bother to clean it. I ordered a 10-inch device, but you sent me a 12-inch device. I mean, how could you have made such a simple mistake? the item was listed as good but the item was not even fair