The laptop was in excellent condition and arrived quickly. There was a good selection to choose from and the whole process was really easy. This was my first time purchasing a reconditioned laptop and I would definitely do so again from Back Market.

Honestly can't fault anything. I was looking for days unable to decide, then the device came down another £30 and it was too good not to. Laptop arrived a day before expected (bonus 1). Laptop has touchscreen even though the tech specs state it does not (bonus 2). The battery life is actually impressive and I am surprised given the laptop is refurbished (bonus 3) Condition of the laptop is very good, I ordered the "Fair" condition and honestly other than a very light scratch on the outer top case, it's perfect (bonus 4) All in all I am very satisfied with my purchase and would not hesitate to recommend to anyone.

My purchase arrived earlier than planned (a huge bonus point as I was travelling that week) and looked brand new. There are no scratches or issues, and it is working smoothly. So far, I am loving the experience and will definitely buy more gadgets from Back Market. My fears and hesitation with refurbished gadgets were laid to rest!! Thank you!!

I bought a reconditioned DELL laptop for my husband as an anniversary gift. I chose to do it this way for a few of reasons 1)this is his first laptop 2)environmental concerns 3)great value for money I am delighted to say he was totally over the moon and is enjoying having his own laptop at last.

This is amazing, can't quiet believe this is 2nd hand/ refurbished. It was a bit slow at first but I suspect that was because it had to get the new updates and Windows 11. After a few days it's good as new. No scratches or damage, speed is great and overall just wow. Very happy. Also, delivery was much quicker than expected considering it came from another company! Packaged very safely

I am so impressed with everything. The laptop arrived the very next day (to my surprise) and was partly charged and ready to register Windows. It's amazing to get such a quality product so cheap and help reduce environmental impact. I was a bit worried about buying a refurbished product but would definitely do so again!

The device is OK, but I question the refurbished part. The area around the keyboard where wrists rest were filthy along with the area around the power button. The screen was also dirty. Looks like they took an x business laptop, reset the OS or imaged it and didn’t bother to clean it. Quite disgusting the amount of filth I had to clean off it. Good price for the laptop though providing the battery life holds up.

The laptop arrived with a very wobbly hinge! A bit annoying that the refurbishers didn't address this as it only took me 1 youtube tutorial and a quick 15 minute DIY job to fix. Aside from that, I'm a happy customer.

Delighted with this Dell Latitude 5320 Laptop. If I hadn't been told refurbished, I would have taken as brand new. Works like a dream, why did I wait so long? My daughter recommended Back Market as she has used for her son's school work. I was so thrilled, my husband updated his tablet & equally delighted.