Customer reviews for Refurbished OnePlus 8

Got it as a gift for my mum, she finds the device to be easy to handle and navigate, definitely recommend BackMarket get any tech in the future!

All good

It was for my brother, arrived in time ,service is good look like new .

OnePlus 8 Phone was unlocked with "orange warning", appearing on boot. someone had previously messed with the bootloader and this hadn't been checked by the QC. I mean the error literally shows up for 10 seconds every time you boot the device. How these devices make it past quality control I don't know. My novice level of testing when I get a new device seems to pick up issues straight away. Sending phone back now for a refund, but honestly just a waste of time. additionally BM making me rate the phone on battery life and accessories in the box which impacts the stars of the review doesn't make sense...

Looks great but it’s a present so not checked it yet

Second OnePlus 8 from backmarket, different seller. first one had OS issue (not taking this into account for the review here). Now this one the charging port is faulty and doesn't keep the charging cable in there. This is one of the most annoying issues a phone can have and it clearly hadn't been tested properly. cmon the charging port, I noticed within 2 mins of opening the box that there was an issue. the back camera was clearly scratched near the lens. not what I would expect from a good phone. don't think there should be any scratches on a phone camera lens according to the BM descriptions, even for 'fair' This is painful now as ive wasted my time buying testing phones and sending them back. Or maybe the sellers are hoping that buyers can do the quality control for them? a new form of outsourcing labour perhaps...

the good

Order received and in good condition.

Found what I was looking for very easily, could compare with similar products easily. Product was sent well packaged and in excellent condition and arrived promptly. All in all I am very satisfied and can recommend the experience of buying from Backmarket.