Customer reviews for Refurbished Samsung Smartphones

4.3/5

35,455 verified reviews in the last 12 months.

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  • L

    Lisa A.

    Purchased on the 4 October 2024

    5/5

    So far, I’m loving my Galaxy A20e. I was a little skeptical buying refurbished (after being sorely disappointed a couple of times) and……was pleasantly surprised!! I would definitely recommend Back Market to anyone and everyone. Thank you Back Market…….great job. Order was dispatched in good time and delivered in the promised time frame. I’m happy.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy A20e 32GB - Black - Unlocked
  • M

    Malika C.

    Purchased on the 28 November 2024

    4.8/5

    Very happy with my Samsung Galaxy S22. Delivery was quicker than expected & the condition of the refurbished phone is fantastic. Really enjoying my new phone. Will definitely consider BackMarket for other tech

    Reviewed in United Kingdom on 29 December 2024

    Galaxy S22 5G 256GB - Rose Gold - Unlocked - Dual Physical SIM + eSIM
  • C

    Can wah L.

    Purchased on the 24 November 2024

    5/5

    Well this was my first purchase of a refurbished phone and my experience of Back Market has been faultless. I was tempted to get the Samsung Flip 5 months ago, but couldn't resist going for the Flip 6 when they got them in! Glad I waited and now I have the latest phone saving hundreds! From the prices on offer, quality of phone, superb delivery and packaging I fully recommend Back Market and will definitely use again when I want to spoil myself!

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Z Flip6 512GB - Silver - Unlocked
  • E

    Enyioma A.

    Purchased on the 22 November 2024

    5/5

    This is the first time I have opted for a refurbished phone and the first time I have owned a Samsung, having owned several Pixels. I bought a phone in "excellent" condition and it was essentially brand new. Very happy with the service.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S23 128GB - Black - Unlocked
  • T

    Tanya P.

    Purchased on the 24 November 2024

    5/5

    I ordered a 'good' condition Samsung S23 ultra Sunday afternoon. Paid a little for faster despatch and received Tuesday morning. I am so pleased. Only marks I can see to suggest it is a refurbishment is a little scratch near the charging port. Thank you so much 👌

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • N

    Nehme R.

    Purchased on the 31 October 2024

    4/5

    The phone itself was great so definitely big credit to Samsung on that unfortunately even though I ordered the Z flip six in excellent condition the screen came damaged not flawless as it was advertised. I did however receive a refund but I wasn’t given back the refurbisher fee, so I will most likely not be using Back Market again Unfortunately.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Z Flip6 256GB - Blue - Unlocked
  • L

    Louise B.

    Purchased on the 20 October 2024

    5/5

    I ordered a Samsung A53 from back market as my original phone was stolen. I was pleasantly surprised when my refurbished phone arrived. It was in immaculate condition and the price was very reasonable. I would definitely use back market again. Thanks guys

    Reviewed in United Kingdom on 9 December 2024

    Galaxy A53 5G 128GB - Black - Unlocked - Dual Physical SIM
  • J

    Jan R.

    Purchased on the 28 September 2024

    5/5

    Needed to find another Samsung A14 phone browsed internet found this one on Back Market, ordered it as going by other reviews refurbished phones come highly recommended. Other reviews were spot on. Phone came promptly. Standard of it without a doubt like new. Reasonably priced. Would highly recommend this company. It’s quick easy to use and clear.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy A14 64GB - Silver - Unlocked - Dual Physical SIM
  • D

    David F.

    Purchased on the 4 January 2025

    5/5

    I was a bit dubious buying a refurbished phone, but how wrong I was. I've bought a fair condition S22 Ultra which I've upgraded from an A41 which is miles apart! The S22 is in really good condition and I am really happy with it. There are a few wear and tear scuffs on the case which I can live with as I always use a case, but the screen is immaculate which although it has got Gorilla glass I've fitted it with a screen protector. All the functions on the phone work really well and I have had no problems with it in the two weeks I've owned it. Great service from Back Market and I will definitely use them again.

    Reviewed in United Kingdom on 21 January 2025

    Galaxy S22 Ultra 5G 128GB - Black - Unlocked
  • L

    Linda H.

    Purchased on the 2 December 2024

    4.8/5

    Arrived super fast! I'm so glad I found this website. I didn't want to spend a fortune on a new phone for my husband. He needed a good phone, good camera and lots of space for work. You wouldn't think it's refurbished. It's literally brand new! This phone is perfect for him!! It's been 3 weeks now and he loves it. My next phone will definitely be from this site 😃

    Reviewed in United Kingdom on 9 January 2025

    Galaxy S21 FE 5G 128GB - Grey - Unlocked