Customer reviews for Refurbished Samsung Smartphones

Ordered this Samsung s10 5G in Fair condition and it arrived with very little to almost barely any marks and scratches! The battery lasts me the whole day and I love everything about this device and also the delivery was fast!

order and delivery were very good and quick. a bit disappointed by the 2 serious marks on the screen but I suppose that is what is meant by fair condition? a bit disappointing but something to bear in mind.

So i'm currently living in london , i tried to buy the s22 ultra on facebook market but i face several scamming atteimpts . so i decided at last to get it from back market altough i was worried since my options was " fair " . it was cheaper than local stores . but when it arrived today i really was impressed by how new this phone looks like . few scratches on the metal on sides but they are 0.00001% noticeable i barely care abt it . i love the phone and how the battery life is fine for an s22 ultra . they are know for bad battery life but i cann tell that mine feels a lot better since i upgraded from s20+

My first time using Back Market so was a bit apprehensive, but I'm super happy with my phone! Phone looks in perfect condition to me. Battery life seems great. Would definitely use again in the future!

Phone was out of stock after ordering but the people selling rung me ASAP and organized a replacement (a Metallic Green, a rarer colour which would have cost £50 more) but they gave it to me with no extra cost and it was there literally the next day. Fantastic service and people involved 🙂

So far, I’m loving my Galaxy A20e. I was a little skeptical buying refurbished (after being sorely disappointed a couple of times) and……was pleasantly surprised!! I would definitely recommend Back Market to anyone and everyone. Thank you Back Market…….great job. Order was dispatched in good time and delivered in the promised time frame. I’m happy.

Well this was my first purchase of a refurbished phone and my experience of Back Market has been faultless. I was tempted to get the Samsung Flip 5 months ago, but couldn't resist going for the Flip 6 when they got them in! Glad I waited and now I have the latest phone saving hundreds! From the prices on offer, quality of phone, superb delivery and packaging I fully recommend Back Market and will definitely use again when I want to spoil myself!

This is the first time I have opted for a refurbished phone and the first time I have owned a Samsung, having owned several Pixels. I bought a phone in "excellent" condition and it was essentially brand new. Very happy with the service.

I ordered a 'good' condition Samsung S23 ultra Sunday afternoon. Paid a little for faster despatch and received Tuesday morning. I am so pleased. Only marks I can see to suggest it is a refurbishment is a little scratch near the charging port. Thank you so much 👌