Customer reviews for Refurbished Samsung Smartphones

4.3/5

33,963 verified reviews in the last 12 months.

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  • L

    Lisa A.

    Purchased on the 4 October 2024

    5/5

    So far, I’m loving my Galaxy A20e. I was a little skeptical buying refurbished (after being sorely disappointed a couple of times) and……was pleasantly surprised!! I would definitely recommend Back Market to anyone and everyone. Thank you Back Market…….great job. Order was dispatched in good time and delivered in the promised time frame. I’m happy.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy A20e 32GB - Black - Unlocked
  • M

    Malika C.

    Purchased on the 28 November 2024

    4.8/5

    Very happy with my Samsung Galaxy S22. Delivery was quicker than expected & the condition of the refurbished phone is fantastic. Really enjoying my new phone. Will definitely consider BackMarket for other tech

    Reviewed in United Kingdom on 29 December 2024

    Galaxy S22 5G 256GB - Rose Gold - Unlocked
  • C

    Can wah L.

    Purchased on the 24 November 2024

    5/5

    Well this was my first purchase of a refurbished phone and my experience of Back Market has been faultless. I was tempted to get the Samsung Flip 5 months ago, but couldn't resist going for the Flip 6 when they got them in! Glad I waited and now I have the latest phone saving hundreds! From the prices on offer, quality of phone, superb delivery and packaging I fully recommend Back Market and will definitely use again when I want to spoil myself!

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Z Flip6 512GB - Silver - Unlocked
  • E

    Enyioma A.

    Purchased on the 22 November 2024

    5/5

    This is the first time I have opted for a refurbished phone and the first time I have owned a Samsung, having owned several Pixels. I bought a phone in "excellent" condition and it was essentially brand new. Very happy with the service.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S23 128GB - Black - Unlocked
  • T

    Tanya P.

    Purchased on the 24 November 2024

    5/5

    I ordered a 'good' condition Samsung S23 ultra Sunday afternoon. Paid a little for faster despatch and received Tuesday morning. I am so pleased. Only marks I can see to suggest it is a refurbishment is a little scratch near the charging port. Thank you so much 👌

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • N

    Nehme R.

    Purchased on the 31 October 2024

    4/5

    The phone itself was great so definitely big credit to Samsung on that unfortunately even though I ordered the Z flip six in excellent condition the screen came damaged not flawless as it was advertised. I did however receive a refund but I wasn’t given back the refurbisher fee, so I will most likely not be using Back Market again Unfortunately.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Z Flip6 256GB - Blue - Unlocked
  • L

    Louise B.

    Purchased on the 20 October 2024

    5/5

    I ordered a Samsung A53 from back market as my original phone was stolen. I was pleasantly surprised when my refurbished phone arrived. It was in immaculate condition and the price was very reasonable. I would definitely use back market again. Thanks guys

    Reviewed in United Kingdom on 9 December 2024

    Galaxy A53 5G 128GB - Black - Unlocked
  • J

    Jan R.

    Purchased on the 28 September 2024

    5/5

    Needed to find another Samsung A14 phone browsed internet found this one on Back Market, ordered it as going by other reviews refurbished phones come highly recommended. Other reviews were spot on. Phone came promptly. Standard of it without a doubt like new. Reasonably priced. Would highly recommend this company. It’s quick easy to use and clear.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy A14 64GB - Silver - Unlocked
  • J

    Jane T.

    Purchased on the 30 January 2025

    4.8/5

    Wow! I ordered my refurbished Galaxy S22 Ultra from Backmarket and paid the extra £5 for a quick delivery because my old Mi 10t Lite just died and wasnt able to be fixed without a hefty price tag... but what can I say about this phone except, it's amazing! I ordered the 'fair condition' and it arrived as if it was brand new. It has one tiny little scratch along the bottom beside the charging port and that is it! I was in two minds between the Samsung Galaxy S22 Ultra and the Google Pixel Pro 9 and all I can say is this phone is fast, responsive and has a brilliant amount of storage (for my many many songs). It works as if it is new, and it set up quickly. The screen is a high quality and even on the lowest resolution is still high quality. The system is fast and the screen brightness in the sun beats my old Mi 10t literally by miles. I recommend this website to buy your refurbished phones from. It is good for my pocket as I was able to pay by Klana and it is good for the environment. Highly recommend, would definitely buy again.

    Reviewed in United Kingdom on 9 February 2025

    Galaxy S22 Ultra 5G 512GB - Blue - Unlocked
  • P

    Phyllis I.

    Purchased on the 21 February 2025

    4.4/5

    Very sraightforward purchase and the phone was despatched and arrived the very next day. The phone was in excellent condition and even included a protective cover. So l am very pleased with my first experience of buying refurbished from bavkmarket.

    Reviewed in United Kingdom on 3 March 2025

    Galaxy S23 128GB - Purple - Unlocked