Customer reviews for Refurbished Smart Watches

I received the watch with no signs of being used at all. It seems to be a brand new watch with new charger and strap. The battery is at 100% so there is nothing else I could ask for. I would recommend buying from this refurbisher!

absolutely brilliant , I ordered this watch in excellent condition and it arrived super quick, it's perfect , not a mark on it, works perfectly and connects flawlessly with my flip 4 ( also a back market product ) , plus I'm helping the environment by again purchasing refurbished, it's a no brainer, I'll never buy new again!

My old Fitbit Blaze gave up so bought this Versa 3 refurbished and it’s perfect for me, I only need the basic functions from a smartwatch and this fits the bill perfectly, arrived on time and condition is excellent, well done Back Market

Item arrived very quickly 👍, it arrived Loose in a small plastic bag, wrapped in a small A5 size bubble wrap in an A4 sized Jiffy bag....no box? 👎, looking at Onebuy.com I can buy this item brand new for a few quid less than this has cost refurbished👎. luckily the watch arrived in perfect condition but it was sent to me with very little care and consideration and is obviously overpriced.

Backmarket customer experience was first class. I bought an Apple Watch series 9, which I am slightly disappointed with. It is in excellent condition as described on the site. However, poor battery life is of particular concern to me. I’m still considering returning for exchange/ upgrade.

I bought an Apple Watch Series 7 (excellent condition) and it was exactly as described and immaculate. Backmarket were extremely helpful and kept in constant contact with me to let me know when the item would arrive. Would highly recommended!

I’ve been on a health programme for a chronic condition management and recently my old smart watch broke so I had to send it back to the manufacturer. I couldn’t afford to be without a watch, as this helps me keep track of my vitals. I didn’t realise Apple series 8 watches do so much! Very pleased with my watch, the quality and care put into refurbishing to such a high standard at Back Market is amazing and faultless! Wow! I’m very very pleased, thank you! The only downside to my new watch is that I have to charge it daily. I utilise oxygen and sleep oxygen facilities due to having lower than usual blood oxygen levels, which when they drop trigger pain. So that’s the only downside considering my old smart watch would last me a week, when using sleep oxygen monitoring also. Other than that, I love Back Market and I won’t be shopping elsewhere from now onwards.

The watch itself is exactly as described, I bought the fair condition and as expected it has a few scratches but nothing really noticeable from afar and doesn’t affect the use of the watch. It works perfectly and I was able to connect to my phone with ease. The only disappointment I would say that I had was that there was no original Apple Watch box and it was sent in a small bubble wrap bag inside a postage box. However I understand this is to cut down on waste and is probably to be expected with refurbished items. Overall I’m happy with my purchase and would be happy to use Back Market again in the future.

The watch came well packaged and on time. It was supplied with aftermarket straps and charger, but that wasn't an issue as they both work fine. This was an 'excellent' condition purchase and it's a fair evaluation as the screen and bezel are in mint condition. A couple of signs of wear on the underside but that's never going to be seen anyway. It probably doesn't get the full usage time that Samsung state so whether that's down to their over optimism or the fact that the battery isn't quite 100% I'm not sure, but it lasts a good day and a half with the always on screen turned off. So just a couple of little things that remind that it's a refurbished product, but given the price I'd say it's great value for money, and I'd happily use Back Market again in the future 👍