Customer reviews for Refurbished Sony Smartphones

I bought a Sony Xperia 10 IV, in reasonable condition. Very happy with it indeed. It's in much better condition than I thought it might be, and the phone works so much better than my old one! Great to have a battery life that lasts more than a day!

It got off to a lacklustre start, with agonizingly languid start up, and mostly vacant firmware. There is also a tiny glass adhesion imperfection upper on the main screen which I had to fix. I am now otherwise pretty happy with my Xperia 1 III Violet, It started to do just about everything I want with none of the foibles and overheating probs of my original 4G Xperia 1. I will always miss some things that did though, otherwise Sony has come up with a classy product here.

Honestly amazed. I was a bit nervous and thought I'd never buy something like a phone second hand but I read the other reviews and took the leap and honestly I'm so happy with my new (to me) phone! Was rated good but barely any noticeable marks. I can get that new phone feeling without spending a fortune. We should all move away from the consumerism and buy refurbished! Will definitely come back when I'm ready for another change.

Honestly I was about dubious about getting refurbished phone worried about battery and charging port and camera unit. I can confirm that this was scratch free the phone was brought in "good" condition and it is amazing so pleased has put me well at ease and will be using backmarket again. Thank you well impressed.

Wow wow I was really nervous about buying a reconditioned phone in case it was a rip off Well how wrong was I 🤣 Amazing service,super quick delivery and OMG it looks brand new not a scratch or mark on the phone. I'll definitely be buying from Backmarket again I've already been telling and showing my family and friends the phone and none of them can believe it's reconditioned

My son suggested I buy a phone from Back Market and stick to my SIM only contract, rather than pay the exorbitant monthly fees. My old Sony suddenly wouldn't make/receive calls once my network provider switched to 4/5G. I was a little dubious of what sort of phone I would get, but was hugely and pleasantly surprised. Got a half price modern Sony phone of my choosing, and I really couldn't tell it was used. I didn't even go for the excellent quality merely the Staff Pick! Choice of phones were great. Came through the post quickly and easily. Back making calls. Would definitely recommend. Great service. Thanks.

I received my order quicker than expected and I've had no issues so I'm happy. My only feedback is that I was under the impression I'd be able to get 5G with this phone but I realise this depends on the area and the network you are with.

Love it, the phone was in like new condition which was unexpected as I chose the fair option so expected wear marks but there were none,so happy with purchase this is my second purchase from Back Market and I will use them for all my tech needs amazing company

Item exceeded expectations and I was very pleased with how quickly it was dispatched, especially as it was during the Christmas rush. Have since recommended Back Market to a friend who has purchased her own phone from you.