Customer reviews for Refurbished Sony Smartphones

I bought a Sony Xperia 10 IV, in reasonable condition. Very happy with it indeed. It's in much better condition than I thought it might be, and the phone works so much better than my old one! Great to have a battery life that lasts more than a day!

It got off to a lacklustre start, with agonizingly languid start up, and mostly vacant firmware. There is also a tiny glass adhesion imperfection upper on the main screen which I had to fix. I am now otherwise pretty happy with my Xperia 1 III Violet, It started to do just about everything I want with none of the foibles and overheating probs of my original 4G Xperia 1. I will always miss some things that did though, otherwise Sony has come up with a classy product here.

Honestly amazed. I was a bit nervous and thought I'd never buy something like a phone second hand but I read the other reviews and took the leap and honestly I'm so happy with my new (to me) phone! Was rated good but barely any noticeable marks. I can get that new phone feeling without spending a fortune. We should all move away from the consumerism and buy refurbished! Will definitely come back when I'm ready for another change.

Honestly I was about dubious about getting refurbished phone worried about battery and charging port and camera unit. I can confirm that this was scratch free the phone was brought in "good" condition and it is amazing so pleased has put me well at ease and will be using backmarket again. Thank you well impressed.

Wow wow I was really nervous about buying a reconditioned phone in case it was a rip off Well how wrong was I 🤣 Amazing service,super quick delivery and OMG it looks brand new not a scratch or mark on the phone. I'll definitely be buying from Backmarket again I've already been telling and showing my family and friends the phone and none of them can believe it's reconditioned

Really happy with my phone. Wouldn't know it was second hand, looks brand new - no marks on it all. Quality of the phone is amazing. Only need the basic but far exceeds my previous phone which was much more expensive.

My son suggested I buy a phone from Back Market and stick to my SIM only contract, rather than pay the exorbitant monthly fees. My old Sony suddenly wouldn't make/receive calls once my network provider switched to 4/5G. I was a little dubious of what sort of phone I would get, but was hugely and pleasantly surprised. Got a half price modern Sony phone of my choosing, and I really couldn't tell it was used. I didn't even go for the excellent quality merely the Staff Pick! Choice of phones were great. Came through the post quickly and easily. Back making calls. Would definitely recommend. Great service. Thanks.

I got a smartphone and it was almost everything I wanted. Had I known the product was originally from the Asian market I wouldn't have bought it. The regional apps it tries to install are not secure. I will be aware of this in future. Aside from that the phone was described in excellent condition and it certainly was.

The price of mobile phones are eye watering expensive -money that I am not prepared to pay-ever!. Keep up the good work Back Market. The phone I received was in brilliant condition and the service from start to finish was flawless. You now have a loyal customer and I will be spreading the word on good you are!