Customer reviews for Refurbished Sony Xperia 10 III

Wow wow I was really nervous about buying a reconditioned phone in case it was a rip off Well how wrong was I 🤣 Amazing service,super quick delivery and OMG it looks brand new not a scratch or mark on the phone. I'll definitely be buying from Backmarket again I've already been telling and showing my family and friends the phone and none of them can believe it's reconditioned

Phone is definitely light and thin (I wanted something compact and is was a s small as I could find) and a more powerful upgrade than my old Xperia. I disappointed with continued move to Google everything - no sony specific messaging, albums, files etc. As far as I can see at the mo. My phone also has several Japanese aps that are auto installed and can't be removed - not sure if this is Sony or from previous user.

Website is very easy to use and explains everything with information being easily accessible. I had a little worry about a 2nd hand phone, but it's better for the environment,and all I really need it to do is work and that it does! The phone was in perfect condition,just a charge and it was ready to go. After a couple of weeks use, the battery seems to go a little quicker than my last device,but I expected that from a 2nd hand device. The phone itself is great, had Sony's in the past and liked the set up. I have come from a high quality model Samsung, so the camera isn't quite as good, but it's still very good. (I'm one of those parents that takes multiple pics of my baby every day!) Love the colour, one of the reasons for my purchase, but had lots of people comment lovely things about it too. Communication from back market was great, had no issues, so no reason for any customer service. The only tiny annoyance was the delivery, I wanted to make sure I was home to receive it, was given a 4 hour window and it came 1-2 hours after this, so wasted a day really. But that's a royal mail thing I believe! Verdict: 2nd hand phone, do it. (I have had about 3 weeks now)

Almost two years on and the phone is still functioning really well (despite many drops and and knocks). I'm so impressed with the quality of the refurb job, thank you, I'll definitely be back here for my next phone and am recommending Back Market to anyone who mentions buying a new phone.

Phone is in great condition and works perfectly. Very happy.

Amazing price and product definitely be back 😄

Disappointed as the phone did not work properly, got a refund no problem and went to the shop bought a better brand new phone for same price

The smartphone was offered as refurbished and exceeded my expectations when it arrived. I am more than satisfied with the purchase and very pleasantly surprised - I didn't know Back Market before.

Smartphone more than complies with the description in terms of quality. Early delivery. Just perfect. The cable supplied with it does not work, it looks like a Chinese import put in a box with it. Smartphone just wrapped in bubble wrap in the shipping box. Not serious as it was well packed.