iPhone 11 128GB - Red - Unlocked's customer reviews

30,917 verified reviews in the last 24 months.

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  • J

    Jan H.

    Purchased on the 23 January 2025

    Verified purchase

    First time buying a refurbished phone, definitely won't be the last time! Chose a 'Good' condition iPhone 11 and it is absolutely immaculate, not a mark on it! Delivered within 2 days, beautifully packaged in a new box with new charging cable. Fantastic job Back Market! Feeling really good about helping the environment and you have certainly helped my bank balance.

    Condition

    Good

    Item

    iPhone 11 64GB - Black - Unlocked

    Reviewed in United Kingdom on 6 February 2025

  • A

    Alice W.

    Purchased on the 6 February 2025

    Verified purchase

    Phone was excellent value. Really happy with accurate description, easy ordering and very prompt service.. My family have bought goods from this company before so it is our go to company for reconditioned electrical goods. My first phone reconditioned purchase I have had for 5 years aaprox and it’s only its age not being able to use certain apps that made me update phone.

    Condition

    Good

    Item

    iPhone 11 64GB - Purple - Unlocked

    Reviewed in United Kingdom on 17 February 2025

  • T

    Toby B.

    Purchased on the 1 November 2024

    Verified purchase

    Arrived on time as described ref condition. However refurbished parts ( screen) were not genuine and the battery is a-bit lacking for someone who has a handful of apps at most, rarely streams and has a screen time less than 15 mins a day. Would recommend for clarity of purchase , price if in a rush , and communication.

    Condition

    Good

    Item

    iPhone 11 64GB - Black - Unlocked

    Reviewed in United Kingdom on 17 November 2024

  • E

    Emmanuel F.

    Purchased on the 12 November 2024

    Verified purchase

    my father was not convinced of buying refurbished. he feared back-market to be a scam even though i convinced him to buy it he still had lots of worries. the phone arrived 2 days later the battery was charged and in good condition with just little scratches around the camera which are not a worry at all. we bought fair and the condition was amazing, literally 2/3 minor scratches ,screen was great and the battery was at 100% which is shocking for a phone which was bought on fair. honestly, my entire family will start purchasing from back-market this phone is honestly dreamy!

    Condition

    Fair

    Item

    iPhone 11 128GB - Black - Unlocked

    Reviewed in United Kingdom on 18 November 2024

  • K

    Kira-lee R.

    Purchased on the 23 November 2024

    Verified purchase

    This is the best refurbished phone ive ever received. It came so fast! I ordered the Fair one (cheapest) and it came like BRAND NEW!!! I honestly cant hive a review good enough for the Iphone. Its insanely amazing. Thank you, my daughter will be so happy and i can wrap the case separately now!!! Not even a tint scratch on this phone! Xxxx

    Condition

    Fair

    Item

    iPhone 11 64GB - White - Unlocked

    Reviewed in United Kingdom on 8 December 2024

  • M

    Megan C.

    Purchased on the 29 October 2024

    Verified purchase

    I bought this for my 67 year old dad, it was an upgrade from his old iPhone SE which was a work phone. He seems happy with the iPhone 11, good upgrade, bigger screen so it's easier to text on, face recognition so he doesn't have to enter a pin to unlock the phone, camera quality is much better. I suppose the only niggle is the replacement battery is not an apple one and doesn't seem to be lasting as long as his previous phone but there's maybe multiple factors. I think it's only common to charge a phone everyday. I'll have to look at some of his app settings and make sure there's none running in the background on him that he doesn't need. Experience has been good on here and I got a phone for my mum too which I'm waiting for.

    Condition

    Good

    Item

    iPhone 11 64GB - Black - Unlocked

    Reviewed in United Kingdom on 12 November 2024

  • R

    Rachel M.

    Purchased on the 26 February 2024

    Verified purchase

    Really pleased with my iPhone 11. I ordered the excellent condition and it came like new! My only criticism would be that the battery isn’t too great but that is probably expected to some extent with a refurbished phone. Overall I am really pleased with my new phone and would recommend Back Market.

    Condition

    Excellent

    Item

    iPhone 11 128GB - Black - Unlocked

    Reviewed in United Kingdom on 10 March 2024

  • M

    Maxine M.

    Purchased on the 16 October 2023

    Verified purchase

    I am very happy with my iPhone 11 from Back Market. I am not a big technocratic and but wanted something more reliable than my 6s. I am getting used to it as there are differences. I am pleased to have found Back Market and proud that I have been able to help the environment by buying a reconditioned phone. Thanks!

    Condition

    Good

    Item

    iPhone 11 64GB - Black - Unlocked

    Reviewed in United Kingdom on 15 January 2024

  • N

    Nicola A.

    Purchased on the 14 November 2023

    Verified purchase

    Must admit felt pretty sceptical about buying a refurbished phone off the internet, however I was recommended by a friend. I purchased a iPhone 11. It was an easy process and quick delivery. The phone is amazing. I am very happy. Thank you Back Market!

    Condition

    Good

    Item

    iPhone 11 128GB - Black - Unlocked

    Reviewed in United Kingdom on 26 November 2023

  • J

    Joanna P.

    Purchased on the 13 April 2024

    Verified purchase

    Needed a new phone for my son, sooo glad I found this website!!! Phone arrived 4 days early and is like brand new even though I ordered ’good’. Everything works perfectly and the price was amazing-couldn’t be happier 😊 I’ll be trading in my current phone soon so I can upgrade in a more environmentally friendly way.

    Condition

    Good

    Item

    iPhone 11 64GB - Black - Unlocked

    Reviewed in United Kingdom on 16 April 2024