MacBook Pro Retina 13-inch (2019) - Core i5 - 16GB SSD 512 QWERTY - English's customer reviews

98 verified reviews in the last 24 months.

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  • H

    Holly F.

    Purchased on the 21 August 2024

    Verified purchase

    It’s a good laptop, I was very weary buying a refurbished one at first but it’s good quality, I’ve had it for two weeks and not too bad so far, the only fault I have with it is that when I’m full screen on Netflix or YouTube it has a pretty glitchy screen, it’s not too noticeable and I can tune it out but I honestly can’t be bothered to wait a week or more to get that part repaired, otherwise everything is perfect and I would still definitely recommend it to a friend

    Condition

    Good

    Item

    MacBook Pro Retina 13-inch (2019) - Core i5 - 16GB SSD 256 QWERTY - English

    Reviewed in United Kingdom on 30 August 2024

  • A

    Anurag D.

    Purchased on the 3 January 2025

    Verified purchase

    I find it good, should not be so worried about the battery performance as its a refurbished model. But it works great !

    Condition

    Good

    Item

    MacBook Pro Retina 13-inch (2019) - Core i5 - 16GB SSD 512 QWERTY - English

    Reviewed in United Kingdom on 6 February 2025

  • A

    Amit kumar S.

    Purchased on the 7 May 2025

    Verified purchase

    The laptop received for the first time was in pristine condition, with no visible issues. Although, the configuration didnt match wrt the CPU, which I believe was a genuine error. The customer service was outstanding and return process straightforward and smooth. I was sent back a replacement whith a better configuration and the condition of the laptop was as good as the first one if not better. Really happy with my experience

    Condition

    Good

    Item

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Reviewed in United Kingdom on 13 May 2025

  • D

    David T.

    Purchased on the 10 February 2025

    Verified purchase

    I’ve had this laptop 1 month now and it’s given me no problems at all! It came 100% perfect and the ‘Excellent’ condition is exactly what they say. I previously bought the same laptop from CEX a week beforehand, in which I was sold a broken laptop. Back Market will be my go to place for technology moving forward, and even though this is my first purchase, I vouch for the quality of my sale based on this experience.

    Condition

    Excellent

    Item

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Reviewed in United Kingdom on 10 March 2025

  • Y

    Yemi G.

    Purchased on the 7 June 2024

    Verified purchase

    I am delighted with my purchase. The MacBook came in excellent condition, just as described. Well packed with accompanying accessories (Charger). I had to wait a month to rate this order and it’s been sunshine so far. However the cable that came with the MacBook was not compatible, and it wasn’t charging when it arrived. £20 investment on a new cable and it’s been happy ever after. I bought a similar MacBook from another refurbisher on BackMarket and I had to return it, however this refurbisher renewed my faith in Back Market, Overall satisfied with my purchase.

    Condition

    Excellent

    Item

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB SSD 256 QWERTY - English

    Reviewed in United Kingdom on 24 July 2024

  • J

    Jade M.

    Purchased on the 29 January 2024

    Verified purchase

    This is my second time buying a second hand MacBook. My first experience was awful (not from Back Market) and I didn’t want to buy second hand again, however stumbling across the reviews for this website I thought I will give it a chance. I bought a MacBook Pro 2019 and I decided to pay a little extra for a near new condition laptop and I honestly could not tell this is a second hand laptop. It works amazingly with no faults so far. I am extremely impressed and will definitely be recommending this website for second hand tech. Thank you Back Market for restoring my hope back into recycling 😊

    Condition

    Excellent

    Item

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Reviewed in United Kingdom on 18 February 2024

  • V

    Veronica C.

    Purchased on the 6 January 2024

    Verified purchase

    So! First time I buy on BackMarket, just got a macBook Pro from 2019. I was a bit concerned after reading very low reviews from people who didn’t receive any assistance etc… but hey oh! My Mac works perfectly and I got the fair version and it’s honestly pretty… fair 😂 no great marks, works well. So I would call it a bargain! I love it so much I kiss it every time I turn it on

    Condition

    Fair

    Item

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Reviewed in United Kingdom on 21 January 2024

  • C

    Charlie W.

    Purchased on the 29 April 2025

    Verified purchase

    The Mac works well and is in good condition everything you would expect, the only point I would make is one of the buttons isn’t quite 100% it works every time but you do have to make sure you click it properly with decent force not just tapping like you can do with every other button on the keyboard.

    Condition

    Good

    Item

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB SSD 256 QWERTY - English

    Reviewed in United Kingdom on 11 May 2025

  • K

    Keiran P.

    Purchased on the 16 April 2024

    Verified purchase

    Very happy with this purchase, arrived in secure packaging and the MacBook is in really good condition. The charging brick it arrived with did not work, but raised the issue and a new one was despatched which arrived in 2 days.

    Condition

    Good

    Item

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Reviewed in United Kingdom on 26 April 2024

  • M

    Mathias M.

    Purchased on the 4 May 2025

    Verified purchase

    Awesome product and delivery was prompt. I've had it for over 2 weeks now and everything seems perfect, will definitely recommend anytime! and then they also have a great customer care system.

    Condition

    Good

    Item

    MacBook Pro Retina 13-inch (2019) - Core i5 - 16GB SSD 256 QWERTY - English

    Reviewed in United Kingdom on 19 May 2025