Back Market uses functional cookies required for browsing this site. We and our partners also use cookies that allow us to measure traffic and show you personalised content and ads rather than basic shiz. Think sea salt chocolate chunk vs. oatmeal raisin.
You can change your preferences later by clicking “Cookies” at the bottom of any page. Tell me more about those cookies
1,360 verified reviews in the last 24 months.
Simon E.
Purchased on the 28 March 2025
Verified purchaseThis is second time using Back Market and again, my experience was excellent. Overall, my experience with Back Market had been great. I received a high-quality reconditioned mobile phone in excellent condition, the purchasing process was smooth and efficient, and the customer service was commendable.
Reviewed in United Kingdom on 14 April 2025
Jaye9464 J.
Purchased on the 8 December 2023
Verified purchaseOrdered a Samsung Galaxy S10+ Not only did it arrive bang on time but it was immaculate. One would never know it was refurbished. Works wonderfully, looks magnificent and I'm so happy with 'Back Market' I'm telling everyone to do the same. Thank you.
Reviewed in United Kingdom on 26 March 2025
Anita K.
Purchased on the 27 February 2025
Verified purchaseI am very happy with my Galaxy S10+. I ordered the fair one but it is better than I expected. The delivery was extremely fast. I am very happy with Back Market. The service is great. Since then I have ordered a Galaxy S21 plus.😁
Reviewed in United Kingdom on 26 March 2025
Mark G.
Purchased on the 11 March 2024
Verified purchase100% Happy. The phone looks brand new. Everything functions correctly and the battery life performs as if it was new. Only one minor snag in the set up was that one of the set up functions came up in the French language, which was easily overcome by comparing the set up sequence to my old phone which is in English. The phone was delivered well before the estimated delivery date, which was a huge bonus. I will definitely use Back Market in the future and recommend them to anyone who is considering purchasing a refurbished phone.
Reviewed in United Kingdom on 26 March 2025
Yvonne M.
Purchased on the 21 April 2025
Verified purchasePerfect replica of my damaged phone which had served me so well for about 7 years - was able to continue my work perfectly after about 1 day. Very good price too. I’ve sort of forgotten that it’ snot my old phone (except the battery is much better) Thanks!
Reviewed in United Kingdom on 4 May 2025
Terry A.
Purchased on the 10 November 2024
Verified purchasePhone is in top condition, although I paid for the lowest condtion one so I'm pretty impressed. However, to get 5/5 it has to exceed my expectations and the only thing I can really comment on is the battery life isn't very good.
Reviewed in United Kingdom on 25 April 2025
Teri B.
Purchased on the 27 October 2024
Verified purchaseI bought this phone as a present and it's not been received yet but he was so pleased with his previous one from back market that he wanted another one. This is the 4th phone we've bought from back market and we're more than happy with the phone, the description on the website, the communication and the fast delivery. Will use again and continue to recommend a super company.
Reviewed in United Kingdom on 15 April 2025
Christine K.
Purchased on the 12 December 2024
Verified purchaseThe phonelooks brand new, you can hardly see any scratches. It works well and has a good battery life despite the fact that I chose the fair option. The only downside was it came locked do I had a somewhat hard time unlocking it but it's overall, it's really worth it. Been using it for 3 weeks now. I'd recommend Back market anyday to anyone.
Reviewed in United Kingdom on 2 May 2025
Gail S.
Purchased on the 14 March 2024
Verified purchaseMy daughter persuaded me to get a refurbished rather than new phone and recommended BackMarket. Good move as this is recycling and the phone looks like new. Currently very happy and money saved. Gail
Reviewed in United Kingdom on 7 April 2025
Serena M.
Purchased on the 5 July 2024
Verified purchaseAs usual, I had very prompt service and the phone I received was in fantastic condition!! It took a while to get used to the bigger size and once the screen sensitivity was improved, things got better. I wld have liked a phone number to spk to someone though. I have ordered now 6 phones amd 2 tabs thru BM and not once have I been let down, no issues at all. I've recommended them highly to loads of people who have all also had great service. Thanks BM
Reviewed in United Kingdom on 22 April 2025