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1,517 verified reviews in the last 24 months.
Keith B.
Purchased on the 8 October 2024
Verified purchasePurchased Galaxy S20 128GB - Grey - Unlocked from Mobile Reborn Ltd Through Back Market and it has arrived in Excellent condition as requested. It was Double boxed with large Bubble shock absorber protection in the larger box and sponge protection in the inner box around the phone. I have run a Diagnostic through the Device Care on the phone and every thing seems to be working fine. I have only just received it and time will tell going forward so fingers crossed everything will be great. Only minor gripe was there was No Charging Cable in the box however based on the way the phone was packaged and the condition of the phone I have no hesitation in recommending Mobile Reborn Ltd/Back Market
Condition
Excellent
Item
Galaxy S20 128GB - Grey - Unlocked
Reviewed in United Kingdom on 12 October 2024
Kirsty M.
Purchased on the 5 January 2024
Verified purchasePhone is great and you wouldn't think for a second it's 2nd hand and a refurbished! Looks and works great. The only reason I marking down slightly is due to the company that my old phone was sent to via back market. They took nearly £30 off original offer saying phone was all dented and scratched. This was impossible to have happened during delivery as I'd put the phone in a case completely protected and it was in bubble wrap and padded envelope on top of it. I looked the company up and surprise surprise lots of complaints about them being dodgy and fraudsters and selling stolen phones etc. In a nutshell, back market refurb phone I got is great. But I would think twice before trading in old phones. Back market need to do some checks on who they work with
Condition
Excellent
Item
Galaxy S20 128GB - Pink - Unlocked
Reviewed in United Kingdom on 24 January 2024
Patrycja C.
Purchased on the 29 November 2024
Verified purchaseHad to buy my son new phone as his was really laggy and slow. The phone arrived the next day which was a surprise to me, and the phone itself is great. No scratches or any other visible markings on it. Works fast and my son is finally happy with playing games on it as well. Would recommend back market for any electronic gift purchase, especially for kids as it’s not too expensive and still in really great condition.
Condition
Excellent
Item
Galaxy S20 128GB - Grey - Unlocked
Reviewed in United Kingdom on 7 December 2024
John C.
Purchased on the 25 August 2023
Verified purchaseArrived really quickly excellent condition at a very good price it even came with a silicon cover , dibber and Sim removal keys. Cheapest refurbished S20 128gb 5g anywhere for what is a pristine unit.
Condition
Excellent
Item
Galaxy S20 128GB - Blue - Unlocked
Reviewed in United Kingdom on 3 September 2023
Ian M.
Purchased on the 18 August 2023
Verified purchaseI am very happy with the refurbished phone. Everything works as it should. The condition was stated as Good, but I would have said it was much better than that. The phone charges fine and the battery life is excellent. The phone arrived within a day or two of ordering and came with a case for it which was a nice surprise. I won't ever be buying a new phone again and will come back to Backmarket for other items in the future.
Condition
Good
Item
Galaxy S20 128GB - Blue - Unlocked
Reviewed in United Kingdom on 1 September 2023
Sue W.
Purchased on the 11 July 2023
Verified purchaseI purchased an S20 in excellent condition and was not disappointed!! It arrived early and well packaged. It was like brand new, not a mark on it. The setting up was the same, just like new. I'm not very tech savvy ! but I managed to set it up easily. I am so pleased I brought a recondition phone. I Would definitely recommend Back Market and will use this company again.
Condition
Excellent
Item
Galaxy S20 128GB - Pink - Unlocked
Reviewed in United Kingdom on 23 July 2023
Heather S.
Purchased on the 25 November 2024
Verified purchaseMy second purchase on Back Market, another Samsung Galaxy, having managed to smash two in about eighteen months. Very happy with the goods, the speed of delivery etc.
Condition
Good
Item
Galaxy S20 128GB - Grey - Unlocked
Reviewed in United Kingdom on 8 December 2024
Loraine F.
Purchased on the 11 January 2024
Verified purchaseI ordered my phone Thursday evening and received it Saturday morning,exactly what I ordered but even better. It was like a brand new phone. All went well until I rejected something when asked, can't remember what I did but it totally messed everything up.My gallery ceased to work and Google took over all my photos. Had to get Samsung to help me,they entered my phone remotely but couldn't fix the problem and had to do a factory restore.Apart from that first problem which I think was definitely something I did I love my phone.
Condition
Fair
Item
Galaxy S20 128GB - Pink - Unlocked
Reviewed in United Kingdom on 8 February 2024
Funmilayo L.
Purchased on the 9 May 2025
Verified purchaseThe phone is really good and clean I love it thanks it’s exactly what I wanted I love how light weight it is as well thanks
Condition
Fair
Item
Galaxy S20 128GB - Pink - Unlocked
Reviewed in United Kingdom on 16 May 2025
Jennifer L.
Purchased on the 15 February 2024
Verified purchaseOverall very happy, phone is almost good as new. Only minor issue is the glue holding the back on gapes a tiny bit and filled with sand from my pocket. And I received the wrong type of charging cable. Wouldn't hesitate to buy from here again though.
Condition
Excellent
Item
Galaxy S20 128GB - White - Unlocked
Reviewed in United Kingdom on 29 February 2024