Customer reviews

4.3/5

279 verified reviews in the last 24 months.

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  • I

    Isla E.

    Purchased on the 11 December 2024

    Verified purchase
    4.2/5

    Bought the iPhone 13 mini in excellent condition and while it did come physically in excellent condition I have some problems. My microphone is really muffled so when I record videos or make phone calls it sounds like I’m really far away. I have tried cleaning it but it doesn’t make a lot of difference. I also cannot turn the camera shutter sound off. I put my phone onto silent and it still makes the clicking noise when I take a photo. I’m disappointed as I bought my previous phone form back market in fair condition and it worked better than my new phone which is in excellent condition.

    Reviewed in United Kingdom on 16 April 2025

    iPhone 13 mini 128GB - Starlight - Unlocked
  • N

    Norma B.

    Purchased on the 28 December 2024

    Verified purchase
    4.8/5

    My husband and I have had 2 smart phones off you and 2 IPads. There was a problem with his IPad but it’s all sorted now. We would not have been able to have afforded brand new so this is a brilliant way of experiencing Apple technology. Thank You

    Reviewed in United Kingdom on 14 April 2025

    iPad 10.2 (2021) 9th gen 64 GB - Wi-Fi + 4G - Space Gray
  • T

    Tyson M.

    Purchased on the 29 December 2024

    Verified purchase
    5/5

    The tablet arrived promptly and is in far better condition than I could have imagined. Have had it a week, transferring everything from my last one was seamless and, touch wood, everything seems to be working perfectly. Amazing price and looks great too given its age and fair condition. May never buy a new laptop ever again!

    Reviewed in United Kingdom on 16 April 2025

    Galaxy Tab S8 Ultra 128GB - Grey - Wi-Fi + 5G
  • S

    Samantha W.

    Purchased on the 11 December 2024

    Verified purchase
    5/5

    would highly recommend back market. Have used them for most iPhones that we have bought. The recent one was ordered for incorrectly which was my fault. I needed the 128gb but ordered the 64gb. I returned the item and the money had been refunded quickly. super impressed. All phones we have purchased have never had issues. 10/10.

    Reviewed in United Kingdom on 9 April 2025

    iPhone 12 64GB - Black - Unlocked
  • M

    Michael H.

    Purchased on the 8 December 2024

    Verified purchase
    5/5

    Was a bit sceptical at first due to price being so low However when the phone was delivered with no marks on it and in full working order was pleasently supprised Delivery and comunications were great too Would recomend and will definatly be using again

    Reviewed in United Kingdom on 2 April 2025

    iPhone 12 64GB - Red - Unlocked
  • F

    Fakhar A.

    Purchased on the 22 December 2024

    Verified purchase
    5/5

    What a 5** service by back market and the seller. It was a Christmas present. i was not sure if its going to turn up before Christmas as i have ordered it very very late. but they did a good job and it was delivered today. Definitely going to recommend Back Market to others.

    Reviewed in United Kingdom on 25 April 2025

    Galaxy S24 Ultra 512GB - Orange - Unlocked
  • E

    Elena R.

    Purchased on the 18 July 2023

    Verified purchase
    5/5

    I have to admit I was a bit worried about buying a refurbished iPad not directly from Apple but I’ve been absolutely delighted with everything. The iPad is great, works perfectly and it’s hard to tell that it’s not new. Delivery and communication were all spot on too so I’d definitely buy from here again. I also love the greener impact of buying refurbished instead of new. Thank you

    Reviewed in United Kingdom on 26 March 2025

    iPad 9.7 (2017) 5th gen 128 GB - Wi-Fi - Space Gray
  • D

    David L.

    Purchased on the 8 August 2023

    Verified purchase
    4.4/5

    My wife's old iPad would not update to latest zoom update... so bought refurbished later version.. Everything so far has been perfect... battery life is as always an unknown but I've had a pixel 4a phone from Back Market before and that has been very good so no hesitation in sourcing another product..

    Reviewed in United Kingdom on 26 March 2025

    iPad 10.2 (2019) 7th gen 32 GB - Wi-Fi - Space Gray
  • M

    Masego T.

    Purchased on the 12 June 2024

    Verified purchase
    4.9/5

    Arrived quickly, no marks or scratches, set up was also fine like a new phone, the condition of battery is very good. It's a bargain compared to a new phone. Thank you Back Market, I'm coming for another phone again.

    Reviewed in United Kingdom on 24 April 2025

    Galaxy A51 5G 128GB - Pink - Unlocked - Dual-SIM
  • R

    Ryan L.

    Purchased on the 17 March 2024

    Verified purchase
    5/5

    Delivered on time and you would think the iPhone was brand-new 👍 I will never buy a new phone again.. i’m telling everybody I know to use Back Market. It’s been two weeks since I’ve received it and no problems, thank you very much I will be Back 😃

    Reviewed in United Kingdom on 2 April 2025

    iPhone SE (2016) 64GB - Space Gray - Unlocked