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114 verified reviews in the last 12 months.
Nikki P.
Purchased on the 22 February 2024
I was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.
Reviewed in United Kingdom on 9 December 2024
iPhone 11 128GB - White - UnlockedSarah-jane F.
Purchased on the 11 December 2023
Not sure how I feel yet about getting an “excellent” rated iPhone 11 The battery warning said it wasn’t original And it doesn’t last - only using it for product searches in the net and it is done a few hours in
Reviewed in United Kingdom on 9 December 2024
iPhone 11 128GB - Black - UnlockedScott M.
Purchased on the 22 August 2024
A thumbs up yet again to Backmarket as this device surpassed my expectations in terms of condition. My only advice to others considering purchasing a Samsung Galaxy fold 4 however is to consider the thickness when closed and weight. It's like two mobiles strapped together in the pocket and for first time foldable users this may be an issue. The exterior screen is also rather narrow. This is no reflection on Backmarket though, who have always provided me with an excellent service.
Reviewed in United Kingdom on 9 December 2024
Galaxy Z Fold4 256GB - Grey - Unlocked - Dual-SIMEdward F.
Purchased on the 14 December 2023
The phone is excellent and my wife is well pleased, only problem is that 2 messages appeared that I cannot get rid of. Important battery message Important display message Basically saying the parts are not Apple.
Reviewed in United Kingdom on 9 December 2024
iPhone 11 64GB - Black - UnlockedAngela S.
Purchased on the 25 November 2023
Delivery was good, I cannot fault that however, there seems to be a problem with my Samsung z flip 4. It turns itself off randomly especially when I unfold or fold it which is most annoying. I paid for a phone that was supposed to be in good condition which costs a bit extra and now not even a month later I am having issues with it. I'd like to know what can be done about this.
Reviewed in United Kingdom on 9 December 2024
Galaxy Z Flip4 256GB - Grey - UnlockedSonia C.
Purchased on the 8 July 2024
customer service was amazing they found a problem with the phone we had ordered so refused to sell it and gave us the chance to have it in a different colour which I thought was so nice of them. phone is perfect and delivery was quick
Reviewed in United Kingdom on 9 December 2024
Galaxy S10 Lite 128GB - White - Unlocked - Dual-SIMJordan P.
Purchased on the 25 March 2024
happy with the phone in general but did come with a 1cm deep scratch on the screen which I was not expecting with the condition I bought but can't be bothered with the hassle of sending it back other than that the phone is brilliant.
Reviewed in United Kingdom on 9 December 2024
Galaxy S23 Ultra 256GB - Black - Unlocked - Dual-SIMAlexis T.
Purchased on the 25 February 2024
The phone is great and delivery was excellent. My only gripe is the messages that say an unrecognised element is installed, it would be good if there was some way to remove these. Otherwise absolutely excellent purchase.
Reviewed in United Kingdom on 9 December 2024
iPhone 11 128GB - White - UnlockedMark S.
Purchased on the 14 February 2024
Good and prompt service and delivery. Phone is in excellent condition but battery life is poorer than I expected. Battery struggles to get through to mid afternoon without a fresh charge and I’m not a heavy user by any stretch. New battery wasn’t an option when I ordered (sold out apparently) but on the whole fairly happy - just probably should have been £40-50 cheaper imo
Reviewed in United Kingdom on 9 December 2024
iPhone 12 256GB - White - UnlockedJan A.
Purchased on the 11 February 2024
Just received my order! Even though it wasn’t the colour that I was expecting, the seller notified me the day before the delivery and was given a choice of other colours. I chose the red colour and when I received it, it was better than what I expected as it was still in immaculate condition and barely had any scratches on it! I am truly happy with this purchase! Highly recommended and will buy again!
Reviewed in United Kingdom on 9 December 2024
iPhone 12 256GB - Blue - Unlocked