cov tech ltd's customer reviews

261 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • N

    Nikki P.

    Purchased on the 22 February 2024

    Verified purchase

    I was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.

    Reviewed in United Kingdom on 13 March 2024

    iPhone 11 128GB - White - Unlocked
  • M

    Michael S.

    Purchased on the 21 April 2025

    Verified purchase

    Had my new phone for a few weeks now. Great phone and it does what I want. This is my 2nd purchase on BackMarket and I'm very impressed. Battery is like new phone is in very good condition. There is one 1cm shallow scratch on the front screen and that is it. Happy with the value for what I paid.

    Reviewed in United Kingdom on 4 May 2025

    Galaxy Z Flip5 256GB - Green - Unlocked
  • R

    Richard R.

    Purchased on the 8 February 2025

    Verified purchase

    The phone is in amazing condition, not a mark on it and this was just the Good condition! Plus i was upgrades to the next storage size for free. I have purchased several items from Back Market and as always the items have been top class.

    Reviewed in United Kingdom on 14 February 2025

    Galaxy Z Fold4 256GB - Grey - Unlocked
  • J

    Jason O.

    Purchased on the 29 January 2025

    Verified purchase

    The phone I ordered wasn't what I expected when it arrived but Backmarket and the seller Cov Tech which sent the item were very helpful and communicated efficiently. Refund received swiftly. Thank you.

    Reviewed in United Kingdom on 31 January 2025

    iPhone 13 Pro 128GB - Graphite - Unlocked
  • T

    Tawakalitu I.

    Purchased on the 27 December 2024

    Verified purchase

    Back market is a trustworthy place to order your phone from.. my son loves his phone, it's clean,battery is quite good too but still observing that closely but in all honesty, back market is a very reliable and trustworthy place to buy from.

    Reviewed in United Kingdom on 5 January 2025

    iPhone 11 128GB - Black - Unlocked
  • J

    Jane B.

    Purchased on the 7 June 2023

    Verified purchase

    I was nervous about purchasing a refurbished phone but decided to go for it. Really pleased with the service of Back Market. The phone arrived quickly and the condition is excellent. It does say in settings that the battery is not genuine Apple. But apart from that , I’m very pleased.

    Reviewed in United Kingdom on 21 June 2023

    iPhone 11 64GB - Yellow - Unlocked
  • S

    Sarah-jane F.

    Purchased on the 11 December 2023

    Verified purchase

    Not sure how I feel yet about getting an “excellent” rated iPhone 11 The battery warning said it wasn’t original And it doesn’t last - only using it for product searches in the net and it is done a few hours in

    Reviewed in United Kingdom on 11 January 2024

    iPhone 11 128GB - Black - Unlocked
  • M

    Morgan R.

    Purchased on the 16 July 2023

    Verified purchase

    Needed a new phone but was on a bit of a short budget Was recommended this site and it did not disappoint at all, bought one of the cheapest yet high quality phones I've ever had, refurbished at excellent quality I've had the phone for a few months and it's the best I've had Thanks a lot

    Reviewed in United Kingdom on 17 August 2023

    Galaxy S21 5G 128GB - Pink - Unlocked - Dual-SIM
  • C

    Colin B.

    Purchased on the 9 June 2023

    Verified purchase

    Good service, received the phone quickly, very happy. Easy to set up, some apps took longer than others but got there in the end. The only problem is the phone telling me ‘not genuine parts but that is expected from a refurbished unit.

    Reviewed in United Kingdom on 25 June 2023

    iPhone 11 256GB - Black - Unlocked
  • R

    Rosie S.

    Purchased on the 28 May 2023

    Verified purchase

    I actually can't believe how successful this has been - why isn't everyone just buying refurbished phones?? It was reasonably priced and has arrived like new, it's like 2 years "out of date" so not even that old a model. This is the way forward and I don't think I'll ever buy a new phone again. Such a simple way to care for the planet, so there is literally no downside.

    Reviewed in United Kingdom on 16 June 2023

    Galaxy S20 5G 128GB - Blue - Unlocked