Customer reviews

Really delighted with my lovely IPhone 13. It’s as good as a brand new one. Arrived quickly and well packaged. My first refurbished phone and I will buy again from Back Market when the time comes to trade it in. Hopefully not for a long time though.

The phone was delivered on time and in recycled packaging as stated. It is in great condition and as advertised. Just started using it yesterday. This is my first purchase of a refurbished device and was little skeptical, till I got the device in my hands. This is a great initiative and you have got a life long, loyal customer in me. Well done Back Market and thank you.

I’m very pleased with the phone. It has taken a while to find my way around the iPhone as I’ve never had one before. The ordering was easy, the phone’s condition was as stated, delivery was quick and well packaged. Trading in an old phone was also very easy to do. I would highly recommend this company for a reconditioned phone.

Got an amazing device which feels absolutely new and not at all refurbished. Happy to receive it with 87% battery health and a complimentary screen protector attached! Definitely gonna recommend backmarket.

I love backmarket, but this really failed me, I bought excellent for the Apple Watch but I keeps dying and restarting I will have to send back and exchange it because why is it bugging me

My new (yes new, not one mark it's in perfect condition) phone is perfect. I was a bit nervous buying refurbished phone but my sister directed me to here and her phone was good. I bought this one a Thursday early hours and it was delivered Friday the next day. Even though I was supposed to wait 8 more days (Christmas period). I will not go back to buying new again, I'll be on here.

Good service from Black Market. Love the watch, it makes me laugh, it tells you when the enviroment is too loud, and recently had a panic attack when it was seperated from my iphone. Only downside could do with more numbers in the dial.

Visual condition is really good. A few minor scratches on the bottom edge of the case. Battery condition is borderline at 84%. Backmarket states minimum 85% but I can’t be bothered to return for 1%. Otherwise very happy

Easy shopping on the website, delivery etc. The phone was in as-new condition as far as I can see i.e. grade 'A' as stated in the advert and the battery life was as stated too, so the adverts and sellers seem reliable too. All in all I would recommend Back Market. I'll be back in a few years!!