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653 verified reviews in the last 24 months.
Andrew N.
Purchased on the 25 January 2025
Verified purchaseThe refurbished phone works perfectly. The whole process of swapping phones was seamless. And I got the trade in price I expected. An excellent service and a brilliantly effective and good value way of replacing a phone while supporting recycling.
Reviewed in United Kingdom on 11 April 2025
Google Pixel 5 128GB - Black - UnlockedGrace D.
Purchased on the 15 October 2024
Verified purchaseI was never going to enjoy having a new phone. I hate the idea of living my life through apps and screens. But this does all I need it to, was relatively easy to master, behaves well without being intrusive (now I've trained it), and feels all the better for being recycled/refurbished. I'm happy. Thank you Back Market.
Reviewed in United Kingdom on 30 March 2025
Motorola Moto G8 Power 64GB - Black - UnlockedPatrick G.
Purchased on the 9 July 2024
Verified purchaseThe Samsung A33 was in immaculate condition not a mark I ordered for a friend who never had thought of a refurbished mobile phone he will be buying from backmsrket again His friends were very impressed also with the Samsung A33 condition for refurbished fair condition.
Reviewed in United Kingdom on 12 April 2025
Galaxy A33 5G 128GB - Black - UnlockedIbolya T.
Purchased on the 25 March 2024
Verified purchaseWhen I first charged my new refurbished phone it was charging very slowly maybe because it was freezing cold on arrival. After the first time! Here were no problems at all. Phone looks like new and works perfectly just like a new one. From now on I think I'll only by refurbished.
Reviewed in United Kingdom on 8 April 2025
Xiaomi 12T Pro 256GB - Black - UnlockedKatie H.
Purchased on the 22 March 2024
Verified purchaseThis was the first time me using this website and I must admit, I was worried about receiving this order. However, it got to me in great condition. Packaged really nicely. Considering the condition of the phone is ‘fair’ and refurbished, you can’t even tell. Works absolutely perfectly and good as new. I’m really chuffed with this phone. Thank you back market for excellent service. I didn’t want to get myself into another phone contract so this is perfect for me. Really happy customer. Thank you so much
Reviewed in United Kingdom on 27 March 2025
iPhone 7 32GB - Rose Gold - UnlockedErika P.
Purchased on the 27 November 2023
Verified purchaseSaved myself £160-180ish on my new phone! That was on top of factoring in a seasonal sale. According to accubattery app the battery health is at about 96%! The phone housing was in mint condition. The screen did have two tiny scratches which I could only see when meticulously inspecting the phone on its arrival using a bright spot lamp while holding the phone at an angle. In reality they are not visible under any normal lighting conditions and never visible when the screen is on regardless of viewing distance or angle. I highly recommend buying refurbished if this is the quality you get, the money you save can go into insurance or simply your pocket. As a side note I highly recommend the official Sony "style cover" as the phone feels like it was designed around it.
Reviewed in United Kingdom on 26 March 2025
Xperia 1V 256GB - Black - UnlockedRobin B.
Purchased on the 19 November 2024
Verified purchaseBought as a back up for my wife's phone so didn't mind buying a "fair" reconditioned model. I was somewhat surprised when. Backmarket sent a phone I have concluded was brand new. Nothing to make me think otherwise.....except the price! Well pleased.
Reviewed in United Kingdom on 20 April 2025
iPhone 8 64GB - Silver - UnlockedTilini L.
Purchased on the 15 January 2025
Verified purchaseThis was my first time using Back Market and I was a bit dubious, but having read the reviews, and following the easy to use website, I thought I'd give it a go! I am so glad I did because I got an amazing deal! My Google Pixel 7pro was literally a fraction of the price of what was being sold online and it arrived within 2 days. I chose to go for "exceptional" quality, and honestly I am blown away by how good it is. It is literally like brand new. Not a scratch in sight! The phone works brilliantly and I am so pleased that it is a more eco friendly option than buying a brand new phone!! I am hooked on this company now! Thank you!!
Reviewed in United Kingdom on 26 March 2025
Google Pixel 7 Pro 128GB - Grey - UnlockedCharley W.
Purchased on the 22 November 2024
Verified purchaseit works mostly fine, very laggy at times though to the point where it won’t even turn off or do anything for a solid 5 minutes battery not great but apple phones aren’t known for their amazing battery 💀 but very impressed with the quality of the screen and body for only having chosen the fair option
Reviewed in United Kingdom on 9 April 2025
iPhone XR 64GB - White - UnlockedWilliam B.
Purchased on the 16 November 2024
Verified purchaseAbsolutely delighted with the reconditioned iPhone purchased recently. Superb condition and working perfectly. Product and service highly recommended.
Reviewed in United Kingdom on 5 April 2025
iPhone 7 32GB - Black - Unlocked