Express Gadgets Ltd's customer reviews

Ordered my first ever iPad in excellent condition. It is flawless and works great, and it arrived in two days. Very impressed and will order from backmarket again. Had for over two weeks now and couldn’t be more pleased - thank you

Having seen this website and my partner purchasing a reconditioned device from here, I decided to take the plunge and buy an iPad. From start to finish the whole process was seamless and the device was delivered as promised. The device works perfectly and I'm one happy customer. Will definitely look at Backmarket going forward instead of buying new.

Very pleased with this refurbished Ipad. all working as per my previous model which i had had for 4 years, however there was a problem with the battery , hence the need for a "new" one. Good product, good price, excellent service. Will use you again for sure.

Brilliant service and very quick, first time ordering refurbished and was a bit sceptical. But the price of a new one is the same as a small car these days so I gave it a try and I'm very impressed. Excellent condition looks brand new and was freshly packaged, and the MacBook is the smoothest running I've ever owned

The MacBook arrived in fair condition as described, though I was initially disappointed to find several scratches on the back and corners. Well, yeah, I shouldn't have expected a miracle for a refurbished device. But the real surprise came when I powered it up - it actually has double the storage capacity I paid for! This unexpected bonus not only relieved my initial disappointment but completely made my day.

Here’s a professional yet firm review for your experience: I recently purchased a MacBook from this website and, overall, I am very satisfied with its performance. The laptop functions smoothly, meets my expectations, and I truly appreciate the quality Apple provides. However, I specifically chose the “Fair” condition option, fully aware that it might come with some superficial damage. What disappointed me was the unethical practice of placing a “No Return if Removed” sticker over a hidden additional damage. This felt deceptive and unprofessional, as it prevented me from fully assessing the laptop’s condition before committing to keeping it. Transparency is crucial when selling refurbished or pre-owned devices. If the company had been upfront about the actual condition, I would have still considered the purchase but with the right expectations. Other than this issue, I’m happy with the laptop itself and hope it lasts me a long time. I just wish the customer experience had been more honest and professional.

I plumped for ‘fair’ but It’s impossible to notice a defect unless you stick your face millimetres away. I bought it for making art and writing and it works beautifully. Nice size too. Thanks to Back Market using my favoured Apple products is affordable. Kudos to the refurbisher too!

Great iPad! New condition. Arrived on time. Love the Apple Pencil I ordered with the ipad. Great combination. Thoroughly enjoying using them. Being ‘elderly’ I appreciate the lighter weight of the iPad Air.

Received my MacBook Air in 3 days. First time purchasing a refurbished item so I was a bit nervous. The item came in excellent condition (I payed for excellent as they had a good deal), no scratches or imperfections at all! Works fast and the battery has been lasting me for days. Very happy with my purchase so far. Will definitely come back to back market.