Hi-Tech Accessories Ltd's customer reviews

Great company and the phone I wanted was in perfect condition, really pleased. HOWEVER, do not trade anything in if you are looking for honesty! I sent my previous phone in having been made an offer. It was in pristine condition, I looked after it extremely well. Once received, the third-party refurbisher offered me a lower amount saying there were dents and scratches. The photos provided were very clearly not the way I had packed up the phone and couldn't have been done in transit - to be frank, if it was even my phone (which I can't be sure of) the photos looked like there were scratches that had been deliberately made in one corner with a scourer or something. Go elsewhere for trade in!!

Disappointed that the iPhone SE 2nd generation I bought from you cannot pair with my 2008 Lexus RX400h, apparently the Bluetooth software in my car is not compatible with certain iPhones. Shame as my old Microsoft Windows phone did it easily.

There are several issues that I have with this item. Korean software (complete with Korean script) has been left on the phone and I have been unable to remove it. Also, sound notifications for text messages don't always work. Since I only use this item sporadically and the technology is far more than I require, I am happy to continue with these minor irritations.

We ordered 2 phones of the same spec. Both arrived separately in different packaging which seemed a bit of a waste of postage. Despite saying that each would come with a charging cable, only one had a cable. Not a train smash but annoying. Phones both is great condition and are working fine. Great company, have already recommended to a friend.

This is my 4th time buying from back market and I am so happy with my Google pixel 6 pro purchase! Before this order, I actually bought the pixel 6 and had to return it as it wasn't "excellent" condition when I received it. The communication from backmarket is second to none! Maria was so helpful in helping me get a refund. Now on to this pixel pro.. it looks brand spanking new! I ordered on Thurs evening and received Saturday morning. I had to factory reset it myself though as there was a video in the photos section. Other than that, there are tiny scratches that you can barely see and the phone is excellent! I wish I had bought the white one though! But all in all, the phone is immaculate unlike the last phone I sent back. Everything was easy from ordering to delivery. I am very happy!

Really pleased with my reconditioned phone, turned up as good as new! Would definitely recommend back market

Delighted with my Samsung Galaxy A32. I opted for Very Good condition, but it appears brand new. USB charging lead which is fine and fit for purpose, and the camera is great. Great first time experience with ordering and delivery. Faultless!

this order was actually for my mother in law she was desperate for a new phone the first delivered phone was a disappointment but she is very happy now thank you it was great how the problem was solved quickly and with out to much effort thank you again 😊

Whole process was straightforward. Great selection of phones at great prices. Phone arrived on time in excellent condition. Looks like a brand new phone. Will definitely be returning for my next phone.