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393 verified reviews in the last 24 months.
Neil S.
Purchased on the 23 January 2025
Verified purchaseThe part exchange process is confusing to say the least. The item was at your refurbisher and you kept sending mail saying I should send it back. Perhaps your team should report on receiving the product. By that communication you convinced me the return was lost and you wasted my time and that of your customer service team.
Reviewed in United Kingdom on 4 April 2025
iPad Pro 12.9 (2022) 6th gen 128 GB - Wi-Fi + 5G - SilverJade P.
Purchased on the 9 December 2024
Verified purchasethis was great, refurbished really well and not had it on change since it arrived (8 days ago) and it still has like 20% delivery was fast and hassle free, lots of updates, never had a back market issue with the 3 things I've bought
Reviewed in United Kingdom on 19 April 2025
Galaxy Tab S7 FE 64GB - Black - Wi-Fi + 5GMichael B.
Purchased on the 5 November 2024
Verified purchaseBeen wanting a Flip Phone for a while now as I like big phones but also like the way a smaller phone fits better in trouser pockets. When I saw the Galaxy Z Flip 5 it was a no brainer as my next phone. I like my stuff as new and I look after Phones that I've had previously so this was my first used phone/refurbished phone. Delivery was almost instant, bought it the day before, arrived the next day before midday. When I opened the packaging, I expected a Backmarket phone box but too my surprise it was a genuine Samsung Galaxy Z Flip 5 Box with all the paperwork included, looked untouched, also the charging cable looked new and I think it is the official, all packed in its little paper holder thing, sim card removal tool is positioned in the packaging exactly how Samsung would of placed it, honestly, i recon it was never used because they look hard to remove without ripping that packaging. So impressed with this. Bought excellent by the way. Phone is mint, screen has literally no scratches. phone has zero scratches that I can see. It is genuinely basically a brand new phones. I have good expectations on what a looked after used device should be but this raises the bar significantly. ...
Reviewed in United Kingdom on 8 April 2025
Galaxy Z Flip5 256GB - Beige - UnlockedRudra prasad T.
Purchased on the 16 October 2024
Verified purchaseLike many other marketing app, I thought this Back Market will also be a non trustworthy but still I ordered a phone with Fair condition. Trust me, I received a very very good condition phone (iPhone 15 Pro Max 256 GB) at a very cheap price. The initiation of reducing the E-Waste is a very good idea and help me like many customers to get the dream product at an affordable price. I will fully recommend this app to follow and purchase your products from here. This is a reliable online market.
Reviewed in United Kingdom on 21 April 2025
iPhone 15 Pro Max 256GB - Blue Titanium - UnlockedSamuel hagan N.
Purchased on the 28 March 2024
Verified purchaseInitially I was sceptical about getting an excellent phone; but upon receiving the phone and examining it, I asked myself whether the phone is really refurbished because it’s more than excellent; very brand new without scratch whatsoever. If you want quality at an extremely affordable price then you can’t go wrong with Back Market.
Reviewed in United Kingdom on 15 April 2025
iPhone 15 Pro Max 256GB - Black Titanium - UnlockedVytautas P.
Purchased on the 20 March 2025
Verified purchaseReally good! was worth it, always will be not sure with refurbishment, however is good buy! Recommended for sure!
Reviewed in United Kingdom on 2 April 2025
Galaxy S23 Ultra 256GB - Green - UnlockedMark D.
Purchased on the 21 September 2024
Verified purchaseFirst time using back market & bought a fair condition samsung fold 4.Thought it would be OK maybe a few marks on it but dam it was in top condition & for £400 compared to the new whatever the astronomical price is for the latest device is,very happy with my purchase. Hope not to be back too soon for another phone but will buy again.😁
Reviewed in United Kingdom on 27 March 2025
Galaxy Z Fold4 256GB - Black - UnlockedEmma F.
Purchased on the 12 January 2024
Verified purchaseThis was my first time purchasing a refurbished phone and I got the one I wanted at half the retail price. I brought excellent condition and couldn't find any visual faults/marks with accubattery putting battery health at 96% so I couldn't be happier with my new phone. Only issue was the charger cable didn't seem to work but I had a spare so no Biggie.
Reviewed in United Kingdom on 26 March 2025
Google Pixel 6 Pro 128GB - White - UnlockedAndrew L.
Purchased on the 8 December 2023
Verified purchaseCondition was graded as fair, I personally think it was excellent. Phone is in 100% working condition and all you could ever expect from a refurbished phone. I can thoroughly recommend BackMarket for quality electronic goods.
Reviewed in United Kingdom on 26 March 2025
Galaxy A53 5G 128GB - Black - UnlockedBruce A.
Purchased on the 20 March 2025
Verified purchasePerfect as always quick delivery phone will be in perfect condition I presume as it's for my son so haven't opened it yet will open it on his birthday then find out the but great service all round look forward to getting my next phone when I decide I'm ready to upgrade from the one I've got
Reviewed in United Kingdom on 20 April 2025
Galaxy S25 Ultra 512GB - Black - Unlocked