By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
83 verified reviews in the last 12 months.
Andrea B.
Purchased on the 10 December 2024
The phone looks absolutely new, with no sign of any scratches or any visible damage. I ordered an excellent quality, but after a week now used, it seems the battery doesn't keep long enough, unfortunately, and I'm not using all day, I checking my emails and messages and some phone calls. also, the phone, after turning on the first time, was set on the Russian language.
Reviewed in United Kingdom on 18 December 2024
Galaxy A54 128GB - Lime - Unlocked - Dual-SIMRicky B.
Purchased on the 23 February 2024
I purchased a replacement Galaxy S9, after having mine for the best part of 5 years it started having issues unlocking and the screen was starting to develop green lines, as I dont need an all singing and dancing phone as I don't use the features anyway other than whatsapp and Googlemaps I thought I would just get another S9 so I could keep my case and stuff, I opted for the slightly more expensive option and selected the "Excellent" condition version, it truely was excellent, not a scratch in sight, battery life is good as well still, would buy from here again and to be honest probably would not go back to O2 after this experience as the contracts cost a fortune and I don't need a new phone that I am paying for a bunch of new stuff I wouldnt use anyway.
Reviewed in United Kingdom on 9 December 2024
Galaxy S9 64GB - Black - UnlockedRobert B.
Purchased on the 26 January 2024
Excellent way to buy your phone or any tech for that matter. Great price and great condition. I also bought a refurbished laptop a week later and just as happy with that too.
Reviewed in United Kingdom on 9 December 2024
Galaxy S21 5G 128GB - Grey - UnlockedDiane W.
Purchased on the 11 March 2024
This is the first time I have used Black Market - it's the first time I've bought a refurb phone! I ordered with my fingers firmly crossed but have been very pleasantly surprised. The phone looks unused and is in perfect (to my eyes) condition. The price was good and delivery within 24hrs! I am hoping it lasts as long as my last Samsung has (5 years!). I would definitely recommend this company and would use again. I can see why they have so many excellent reviews. Thank you :)
Reviewed in United Kingdom on 9 December 2024
Galaxy S21 5G 128GB - Purple - UnlockedZara L.
Purchased on the 12 November 2024
Had worries about buying a second hand phone (as most of us do) but I would genuinely buy from this company again! The phone came quickly, in perfect condition, and worked exactly like a new phone!! They helped me with any enquires I had and were extremely friendly all the way through!! Thank you for a great experience :)
Reviewed in United Kingdom on 9 December 2024
iPhone 11 128GB - Purple - UnlockedMatthias Z.
Purchased on the 27 August 2024
This was an awesome purchase. Phone is almost like new. Super minor scratches, you'd need to squint to see. Not sure what I was expecting, but it came in a box with bubble wrap, so don't expected a box. To be fair I got this for a little under £300 when it goes new for almost a £1000. Nothing wrong, just a good bargain. Took about 3ish days to arrive. All in all 10/10 experience would definitely buy again, maybe in 4 years I can get the Pixel 9 pro.
Reviewed in United Kingdom on 9 December 2024
Google Pixel 7 Pro 128GB - Grey - UnlockedDiana W.
Purchased on the 8 March 2024
I bought myself a phone from Back Market, then my Grandson, Then my daughter and then my Grandson again! 4 phones thus far and all excellent, one has a slight problem on delivery but was sorted out quickly and efficiently. This order, like the others was excellent
Reviewed in United Kingdom on 9 December 2024
Google Pixel 8 128GB - Black - UnlockedAmir H.
Purchased on the 6 March 2024
the phone was in impeccable condition and battery life has held up really well! that's always a worry when purchasing renewed devices but I'm pleased to say battery life is great. separate to backmarket's service, the pixel 8 is a tad smaller than we thought but on the bright side a bit more pocketable.
Reviewed in United Kingdom on 9 December 2024
Google Pixel 8 128GB - Black - UnlockedTim T.
Purchased on the 25 February 2024
Relatively quick turnarround on the order, the phone was as advertised and I feel it was good value. This was the first time I've used BackMarket (on my daughter's recommendation) and I would happily use them again
Reviewed in United Kingdom on 9 December 2024
Galaxy S21 5G 128GB - Purple - UnlockedAdam J.
Purchased on the 7 February 2024
Great phone, an upgrade from my A52. Phhone was pretty much new in box. only signs of use were that some plastic was removed. absolutely spot on and my trade in was accepted noml issues! def use again.
Reviewed in United Kingdom on 9 December 2024
Galaxy A54 128GB - Lime - Unlocked - Dual-SIM